Coordinator, Customer Service

Great With People? Keep Things Moving at Cando Rail & Terminals.Customer Service Coordinator | $20 per HourMonday–Friday | 9:00 a.m.–6:00 p.m.

You’re the person who keeps details straight, solves problems, and makes people feel welcome. At Cando Rail & Terminals, those strengths help keep an entire operation moving.

As our Customer Service Coordinator, you’ll connect drivers, customers, and our rail operations team—coordinating deliveries, tracking railcars, and making sure the right information gets to the right people. Your work will make a difference every day.

Bring your people skills. Put your attention to detail to work. Build your future with Cando.What’s in It for You?

• Health and dental benefits, including voluntary options.

• Group life, accidental death and dismemberment, and long-term disability insurance.

• Technical and leadership training to help you build your skills.

• An award-winning safety culture that supports how we work every day.

• A growing company: Cando is expanding across the United States, and we welcome you to grow with us.

Your Day at Cando

You’ll be at the center of the action, helping people, information, and freight move smoothly.

• Be the welcoming first contact. Check drivers in and out, answer questions, and provide visitor safety briefings.

• Keep deliveries on track. Coordinate pickup and delivery schedules with oil companies, truck drivers, and the railroad.

• Connect the team. Use phone and radio communications to coordinate railcar movements with railroad and Cando personnel.

• Make the details count. Maintain accurate railcar inventories, enter data, complete paperwork, and prepare outbound bills of lading.

• Keep customers informed. Provide daily and weekly inventory and movement reports, respond to requests, and help resolve issues.

• Help the operation succeed. Work with other logistics coordinators to correct discrepancies and support daily administrative needs.

You’ll Be a Strong Fit If You…

• Enjoy helping people and bring a professional, customer-focused attitude.

• Notice the details and take pride in getting information right.

• Stay organized when priorities shift and several things need your attention.

• Communicate clearly, solve problems, and follow through.

• Anticipate what your team needs and step in to help.

You’ll also need:

• Advanced proficiency in Microsoft 365, including Word, Excel, and PowerPoint.

• Inventory management and SAP experience.

• Logistics or terminal experience.

• Familiarity with safety compliance procedures.

• Strong data entry, administrative, planning, and records management skills.

Monday–Friday, 9:00 a.m.–6:00 p.m. These hours and days are fixed. Applicants MUST be available to work the full schedule.Ready to Be the Person Who Keeps It All Moving?Apply today for the Customer Service Coordinator position at Cando Rail & Terminals.

This posting outlines the primary responsibilities and qualifications of the position. Additional duties may be assigned to support operational needs.

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