UNAVAILABLE
Key Account Sales Manager - Hybrid
- Compensation
- Not disclosed
- Location
- Edmonton, AB, CA
- Work setup
- Hybrid
- Seniority
- Not specified
- Employment
- Contract
- Experience
- 5+ years
- Category
- Sales
- Posted
Skills
Must have
- Minimum of 5 years’ experience in B2B sales, with a focus on small to midsize accounts
- Refined project management skills are required to implement budget strategies through a team of sales representatives
- Strong Time Management/Multitasking skills are required to balance the requests and needs of staff, management and customers
- Strong Analytical skills are required to review customer requirements in order to conduct pricing proposals and use information provided by sales operations and finance to increase sales
- Strong knowledge of and use of SalesForce, Sales Logs etc.
- Intermediate use of DSD product line to demonstrate to customers
- Basic Computer/Technical skills are required to review and manipulate data in Google Sheet/Excel, and create presentations in Google Slides/PowerPoint
Full description
Overview
Key Account Sales Manager
As a Key Account Sales Manager, you will be responsible for leading a Western Canada's sales team. The team will focus on acquiring and growing mid-market and enterprise corporate accounts; prospecting and pipeline generation; engaging C-level and senior stakeholders to diagnose IT and office workflow needs; and positioning integrated solutions spanning hardware, software, managed print, and managed IT services.
Responsibilities
Key Responsibilities
- Managing an Emerging & Key Accounts sales team to achieve new-customer acquisition and revenue targets for Office Equipment, Software, and Managed IT Services in Western Canada.
- Driving proactive prospecting and pipeline generation among medium- to enterprise-sized customers within Canon’s named-account portfolio and target mid-market accounts while identifying net-new opportunities.
- Coaching, mentoring, and developing sales representatives; completing Performance Development Plans; and cascading KRAs and performance objectives that align with Direct Sales Division goals and strategies.
- Engaging C-level and senior stakeholders to diagnose IT, office workflow, and document management needs, business drivers, risks, and strategic objectives that inform integrated solution recommendations.
- Guiding the team to develop tailored value propositions and proposals that combine hardware, software, managed print, and managed IT services to address client pain points; reviewing and approving presentations, RFP responses, and commercial proposals that clearly highlight Canon’s capabilities and differentiation.
- Coordinating with the broader sales organization to maximize outreach, cross-sell and up-sell opportunities, and leverage existing client relationships for multi-solution deals.
- Liaising with management, solutions architects, professional services, and Channel partners to design feasible, scalable technical and service solutions, support onsite assessments, and validate delivery readiness.
- Owning CRM discipline: ensuring the team maintains accurate, timely sales records, forecasts, and opportunity hygiene in CRM systems and reporting tools.
- Establish and track team KPIs (quota attainment, new accounts acquired, pipeline coverage, win rate, average deal size, time-to-first-revenue) and run regular pipeline and pursuit reviews to drive predictable revenue performance.
- Leading deal governance: managing pricing approvals, contract review input, and risk escalation to Legal and Finance as needed.
- Promote customer success and ensure smooth handoffs to delivery and operations to support onboarding, SLA adherence, and account expansion.