Credit Control Business Analyst

Who We Are:

Africa Specialty Risks (ASR) is enabling sustainable economic development by fulfilling unmet insurance needs. Our platform provides local underwriting expertise, an unparalleled distribution network and access to global capacity.

Founded in the heart of Africa and with offices across the continent and the Middle East, we provide regional market knowledge, data insights, and technical proficiency for capital partners who are looking to increase their presence in growth markets.

We also participate on each and every risk we underwrite with balance sheets in Bermuda, Mauritius and through Syndicate 2454 at Lloyd’s. ASR is committed to accelerating business growth by providing customised service and innovative insurance products to enable development.

Role Purpose:

The Credit Control Business Analyst plays a key role in supporting the Credit Control function by providing in-depth data analysis, performance reports, and driving process improvements.

This position involves close collaboration with the Finance team, Brokers, and Capacity Providers to ensure prompt premium collection, accurate reporting, and efficient team performance. Strong skills in analysis and communication are vital to facilitate proactive decision-making and continual enhancements across Credit Control operations.

Role Responsibilities:

• Take part in daily Credit Control activities, offering analytical insights to boost efficiency and support effective team management.

• Identify overdue receivables and payables, assisting Credit Controllers and Brokers in the prompt collection of premiums using tools like Mail Merge and Power Automate.

• Support the Capacity Provider Account Manager by delivering analysis and reports to sustain productive relationships and data exchange with Capacity Providers.

• Track written premium records and proactively flag premiums due within the next 30 days to both Credit Control and Brokers.

• Prepare and present monthly Aged Debt and Cash Flow reports for all ASR entities, aiding conversations with underwriting teams.

• Regularly review Credit Control processes and propose improvements to help the team meet performance goals.

• Contribute to quarterly reviews of team structure by preparing and updating process flow diagrams in Visio.

• Create monthly performance analyses for Credit Control in Excel, using data from Unit4/Navigator and banking systems, and share findings with the Credit Control team and management.

• Provide ad hoc analytical and reporting support across the Finance and Credit Control teams as needed.

• Maintain accurate records and follow the established calendar for regular reporting activities.

• Carry out any other reasonable tasks as directed by the Manager.

Skills & Experience:

Essential:

• Proficiency in MS Office, with at least intermediate-level Excel skills.

• Strong data analysis and reporting skills, with the ability to communicate findings clearly to finance and non-finance stakeholders.

• Excellent communication and interpersonal skills.

Desirable:

• Experience within Finance or Credit Control functions.

• Familiarity with accounting, underwriting, or credit control systems (e.g. Unit4, Navigator).

• Experience using automation and process improvement tools (e.g. Visio, Power Automate).

• Degree in Finance, Accounting, or related field.

• Experience in the insurance sector.