Critical Environment Program Manager

Overview

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Critical Environment Program Manager, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers trainings and opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.

Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Build working relationships with site operations, engineering, construction, vendors, safety, security, and leadership stakeholders.
• Coordinate and drive critical environment programmes, projects, audits, readiness activities, and operational improvement initiatives across Helsinki sites.
• Track actions, risks, dependencies, and milestones to ensure deliverables are completed on time and to the required standard.
• Support compliance with critical environment standards, operational policies, procedures, and site-readiness requirements.
• Coordinate CE audits, compliance verifications, and follow-up remediation actions.
• Identify operational risks, vulnerabilities, and single points of failure, and drive mitigation plans with the relevant teams.
• Support cost, energy efficiency, reliability, and resilience improvement initiatives.
• Prepare and maintain routine reporting on CE programme status, risks, KPIs, objectives, and improvement actions.
• Act as a coordination and escalation point for CE-related issues, ensuring the right stakeholders are engaged and actions are followed through.
• Provide input and recommendations on critical environment design, equipment, construction methods, operational readiness, and maintainability.