Customer Service Associate

Customer Service Associate - Entry Level

If you have great people skills and enjoy working with the public, we
want to meet you!

Trademark Marketing Group is seeking a full-time Customer Service Associate who is career minded and posses unmatched people skills. This is an entry level opening NOT in a call center environment. As a result of clients placing a high value on the more personalized approach and excellent customer service delivered by the customer service team, there is a new opening for the expansion of the retail campaign.

TMG is the top marketing company in quality face-to-face customer acquisition & service. We are looking for exceptional candidates to join our successful team.

Servicing retail giants with a smile and a handshake is why the customer service division has enjoyed unprecedented growth this year. Campaigns are focused on developing and executing unique, and personable advertising strategies designed to generate new customers for clients.

The Goals Are Simple: every consumer must benefit from the promotions, every client must benefit from the services provided and every representative must benefit from the training and team spirit of the company!

The Challenge: We are continuously expanding the client base as well as the number of territories covered on a National scale. The current client base is extremely diverse, and operating territories now stack up to 35 across the nation. These growing retail marketing campaigns are in need of customer service professionals that can work on site at the promotional events providing direct customer and client support through promotional techniques.

THIS POSITION IS IN A RETAIL SETTING MANAGING CUSTOMER SERVICE AND SALES.

The Entry Level Customer Service Associate works in an environment that is centered on being a part of a team and being included in a family atmosphere. By bringing together diverse individuals who have an array of expertise, skills and potential, it helps senior management to create progressive promotional event solutions for clients. TMG is looking for key individuals to provide customer service and promotional knowledge to the existing and future client base. Please keep in mind the position involves brand awareness & sales within this retail environment.

Join a company that invests in its employees and truly wants YOU to succeed!

Benefits of the Entry Level Customer Service Associate Position:

• Comprehensive Paid Training by a National Manager
• Travel allowance
• Opportunity For Community and Charity Involvement
• Flexible Scheduling
• Numerous Advancement Opportunities

Entry Level Customer Service Associate Qualifications:

• Experience in customer service and associated fields
• Ability to adapt to a variety of people
• Winning attitude and dedication to ensuring customer satisfaction
• Positive attitude and ability to work well within a team environment
• Background in Retail or Restaurant
• Leadership skills

At TMG, we know that the member of our team work tirelessly to provide our customers with the best support and care they possibly can. Therefore, we are proud to offer competitive compensation and benefits to our hardworking employees. Benefits include:

• Full paid One-on-One training with one of our top managers
• Guaranteed weekly salary
• Travel opportunities
• Other weekly performance bonuses