Customer Service - Italian speaking - 100% remote in Greece

Position: Customer Service Agent
Work model: 100% remote**
Location: Greece
E**mployment type: Full-time

Join the customer experts’ team and become part of a ‘Great Place to Work’ Certified Company

Are you passionate about helping people? This is your chance to work in a dynamic and digital-first environment where you’ll be ensuring smooth, reliable, and satisfying customer service experiences for the end-users.

The job:

• Chatting with customers via phone, messages & email

• Resolve queries related to orders, refunds, delivery, and platform use

• Provide professional and empathetic customer service support across all service channels

• Follow presented response templates and quality standards

• Perform ad-hoc tasks as required by the project team

• Giving product tips & recommendations

We need YOU, because:

• You’re ready to relocate to sunny Greece

• You speak the requiredlanguage fluently

• You have strong English skills – both written and spoken

• You’ve got an excellent eye for the detail

• Problem-solving is your superpower

• You can stay calm and professional - even when things don’t go as planned

• Customer support experience is nice to have, but not a dealbreaker!

What’s in it for you?

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process – all at no cost to you)

• Competitive monthly salary + 2 extra salaries per year

• Health care benefits

• Full paid training by certified instructors

• Professional growth & development opportunities

• Special events as well as community & social responsibility initiatives

• Free online Greek language courses

👇 Ready for a new adventure? Upload your ENGLISH CV - and apply in just a few clicks.