Customer Service Office Worker
- Compensation
- Not disclosed
- Location
- Ladson, SC, US
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Part time
- Experience
- Not specified
- Category
- Support
- Posted
Skills
Must have
- Strong communication and interpersonal skills.
- Proven reliability, strong work ethic, and attention to detail.
- Familiarity with standard office machinery and computer programs (Word, Excel).
- Prior experience in customer service, retail front-end operations, or basic bookkeeping is a plus.
Full description
Customer Service Office Associate
Location: Piggly Wiggly
About Us
At Piggly Wiggly, we operate in a fast-paced, customer-first environment where exceptional service is our top priority. We believe every team member plays a vital role in creating a welcoming experience for our shoppers-which is why a positive attitude and a smile are always considered part of our uniform. If you are energetic, customer-focused, and eager to grow with a great retail team, we encourage you to apply!
Role Overview
We are seeking a reliable and detail-oriented Customer Service Office Associate to perform essential administrative, clerical, and front-end duties. In this versatile role, you will split your time between directly assisting customers at the counter and executing crucial behind-the-scenes office tasks, including bookkeeping, compliance, and reporting.
Key Responsibilities
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Customer & Front-End Support: Deliver fast, friendly, and efficient service at the customer service desk (handling Western Union, Lottery, Bill Payments, and customer inquiries).
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Operations & Leadership: Assist in guiding front-end team members to maintain smooth store operations. Serve as the front-end lead during the absence of the Front-End Manager.
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Basic Bookkeeping: Perform daily financial duties, including verifying cash balances, reconciling tills, and preparing bank deposits.
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Administrative Tasks: Answer and route phone calls, maintain organized paper and digital files, and utilize standard office equipment and software (word processing, spreadsheets).
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Compliance & Inventory: Complete regular compliance checks (monthly/quarterly) and monitor/reorder office supplies as needed.
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General Support: Perform additional office or operational duties as assigned by the Store Manager.
Qualifications
-
Strong communication and interpersonal skills.
-
Proven reliability, strong work ethic, and attention to detail.
-
Familiarity with standard office machinery and computer programs (Word, Excel).
-
Prior experience in customer service, retail front-end operations, or basic bookkeeping is a plus.
Position Details & Application Process
-
Type: Part-time
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Pay: Competitive / Comparable
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Availability: Must be available to work nights and weekends.
HOW TO APPLY & FOLLOW UP:NO PHONE CALLS, PLEASE. To check on the status of a submitted application, please visit the store in person.