Customer Service Representative – Bilingual (English/Spanish)
- Compensation
- Not disclosed
- Location
- Sunnyvale, Texas, United States
- Work setup
- Onsite
- Seniority
- Not specified
- Employment
- Full time
- Experience
- Not specified
- Category
- Support
- Posted
Must have
- Bilingual proficiency in English and Spanish, with the ability to communicate effectively in both languages
- Strong organizational and communication skills
- Ability to manage multiple priorities in a fast-paced environment
- High attention to detail and accuracy in record keeping
- Professional, dependable, and client-focused attitude
- Comfortable using computer systems, email, and basic office technology
- Able to work independently and as part of a team
- Regular and reliable on-site attendance is an essential function of this position
Nice to have
- Previous experience in staffing, HR, administrative support, or customer service
Full description
Overview
Join Ascend Staffing as a Bilingual Customer Service Representative in Sunnyvale, Texas, reporting to our North Dallas branch. In this role, you’ll provide daily administrative and workforce support for staffing operations while helping ensure employees, client supervisors, and internal teams receive excellent communication and service.
This is a great opportunity for someone who is organized, detail-oriented, professional, bilingual in English and Spanish, and interested in growing their career in staffing, HR, or workforce management.
Job Details
- Job Type: Full-Time
- Location: Sunnyvale, Texas
- Reporting Branch: North Dallas
- Pay Rate: $17.00 per hour + 1% OI (Operating Income)
- Language Requirement: Bilingual in English and Spanish
Work Schedule
This position offers two full-time shift options:
- 2nd Shift: 12:00 PM – 9:00 PM
- 3rd Shift: 8:00 PM – 5:00 AM
Applicants will be asked to indicate their preferred shift during the application process.
Customer Service Representative Benefits
- Bi-weekly pay
- Direct deposit and debit card payment options
- Health, vision, dental, life, and disability insurance
- Growth opportunities with Ascend Staffing
Why You’ll Love This Job
- Make a direct impact by supporting employees and client operations daily
- Gain hands-on experience in staffing, HR, compliance, and workforce coordination
- Build strong working relationships with client supervisors and associate employees
- Work in a fast-paced, people-focused environment
- Grow your career with a company that values teamwork, integrity, and professional development
Customer Service Representative Duties & Responsibilities
- Provide on-site administrative support to staffing operations
- Maintain accurate employee records, files, and documentation
- Support compliance procedures and help ensure policy adherence
- Assist with onboarding, employee check-ins, and new hire processes
- Build and maintain strong relationships with client supervisors and employees
- Monitor attendance, timekeeping, and daily workforce needs