Cross Border Talents
Customer Service Representative - Danish/Swedish/Norwegian/Finnish (EU)
- Compensation
- Not disclosed
- Location
- Lisbon, Portugal
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- Not specified
- Category
- Support
- Posted
Must have
- C1–C2 or higher proficiency in a Nordic language
- B2 or higher level of English
- Strong communication and problem-solving skills
- Customer-focused attitude
- Basic computer and multitasking skills
- Previous customer service experience is a plus but not mandatory
Full description
Location: Europe (Relocation Supported for EU citizens from EU Regions
Languages Required:Nordic language (Danish / Swedish / Norwegian / Finnish / Icelandic): C1–C2 or higher
English: B2 or higher
Job Overview
We are seeking Customer Service Representatives with strong Nordic language skills to join our international customer support team. You will be responsible for delivering excellent customer service and ensuring high levels of customer satisfaction.
Responsibilities
- Handle customer inquiries via phone, email, and chat
- Resolve customer issues in a timely and professional manner
- Provide accurate information about products and services
- Maintain service quality and customer satisfaction standards
- Document customer interactions in internal systems
- Follow company policies and procedures
Requirements
- C1–C2 or higher proficiency in a Nordic language
- B2 or higher level of English
- Strong communication and problem-solving skills
- Customer-focused attitude
- Basic computer and multitasking skills
- Previous customer service experience is a plus but not mandatory
What We Offer
- Competitive salary
- Performance-based bonuses
- Full relocation support
- Accommodation support provided by the company
- Health insurance covered by the company
- Paid training
- Multicultural work environment
- Career growth opportunities