Customer Service Representative – Front Desk (FT)

We are seeking a Customer Service Representative to join our team at San Carlos Flight Center.

Responsibilities:

• Answering incoming phone calls

• Dispatching flights

• Checking-in and invoicing flights

• Tracking flight hours

• General office work and support

• Welcoming and signing-up new members

• Keeping front desk area clean and organized

• Effectively communicating with other staff

Requirements:

• Competency in Google Docs, Slides, and Sheets

• Basic math skills

• Professional attitude and demeanor

• Multi-tasking ability, common sense, and alertness

• Proactive issue detection, resolution, and escalation

• Aviation experience preferred

• Able to live and work in the United States

• Able to commute to San Carlos for work 5 days a week

If you are a highly organized and self-motivated individual with a passion for aviation, we encourage you to apply for this opportunity. Apply today and join our team at San Carlos Flight Center!

Work Hours and Schedule:

• 8:30 AM – 5:00 PM, Monday-Friday

Compensation:

• $25/hour

• Kaiser health care contribution

• Enrollment in company 401(k) plan

• Paid vacation

• Discounts on flight training and aircraft rental

San Carlos Flight Center is an equal opportunity employer.