Customer Service Representative - FT - Quincy

This position will be located out our 12th and Broadway location 3 days a week and will float to other branches as needed 2 days a week.

• Receives and verifies cash from customers and follows all cash handling procedures

• Accurately reconciles cash drawer daily including scanning of all images

• Processes customer transactions: Loan payments, deposits, withdrawals, cash checks, and monetary instruments.

• Receives and verifies checks, examines items for appropriate endorsements and completes hold requests as needed.

• Understands and is able to Navigate NuPoint Core System

• Navigates the S drive according to job duties

• Accurately process savings bonds for redemption

• Processes cash advances

• Able to accurately complete a check order form

• Effectively demonstrate digital solutions to customers or potential customers

• Understand and operate technically advanced banking equipment such as cash recyclers and coin counters as available in your branch.

• Basic knowledge and navigation skills of Internet banking and Mobile App

• Basic digital equipment knowledge

• Annually participate in Robbery/Security training

• Read and attest to both the Employee Handbook and the Business Continuity Plan

• Complete mandatory online training course