Must have

Fluent Italian (spoken & written) and good English skills Excellent communication and problem-solving abilities Customer service experience is a plus EU citizenship or valid work permit for Portugal
Ready to join an exciting industry? Apply now and enhance your career in customer service!

Full description

Location: Remote (Based in Lisbon, Portugal)
Schedule: Monday to Friday, Rotative Shifts (06:00 22:00)
Days Off: Saturday & Sunday

About the Role:

Are you passionate about entertainment and customer service? We are looking for an Italian-speaking Customer Service Representative to support users of a popular streaming platform. If you love helping people and enjoy working in a dynamic environment, this is your chance to shine!

Key Responsibilities:

Assist customers via phone, email, and chat
Support users with account issues, subscriptions, and streaming inquiries
Troubleshoot technical problems and provide solutions
Ensure an excellent customer experience

What We Offer:Salary: 1,000 euros/month (paid over 14 months)

Performance Bonus: 100 euros/month (paid over 12 months)
Fully Remote Work (within Lisbon)
Career development and training opportunities
Work in a fun and international team

What You Need:Fluent Italian (spoken & written) and good English skills

Excellent communication and problem-solving abilities
Customer service experience is a plus
EU citizenship or valid work permit for Portugal

Ready to join an exciting industry? Apply now and enhance your career in customer service!