Customer Success Data Manager / Datenerfasser für Investmentfonds (m/w/d) in Teilzeit

ISS FWW ist der führende deutsche Fondsdaten-Lieferant und gehört seit dem Jahr 2019 zum ISS-STOXX.

Mit den Daten aus der FWW-Fondsdatenbank unterstützt FWW-Fondsberater und Anleger dabei, fundierte Anlageentscheidungen zu treffen.

Wir suchen ab sofort für den Ausbau unseres Teams in Haar bei München Customer Success Manager - Data Solutions (m/w/d) in Teilzeit.

Sie helfen unseren Kunden dabei, die Fondsdaten von der Fondsgesellschaft in geregelten Formaten zu ISS FWW zu übermitteln. Dazu bedarf es der schriftlichen und telefonischen Kommunikation mit unseren Kunden. Außerdem sind Sie verantwortlich für die Koordination und Überwachung der Pflege von Daten und Dokumenten zu Investmentfonds.

Ihr Profil:

• Genaue, selbstständige und zuverlässige Arbeitsweise mit hohem Qualitätsanspruch

• Offene, kommunikative Art

• Teamfähigkeit

• Logisches, kundenorientiertes und lösungsorientiertes Denken

• Technisches Grundverständnis

• Erfahrung in der Kundenbetreuung / After Sales

• Interesse am Aufbau und Pflege langfristiger Kundenbeziehungen

• Schnelle Auffassungsgabe und hohe Eigenmotivation

• Deutsch und Englisch in Sprache und Schrift

Wir bieten:

• Ein dynamisches und motiviertes Team

• Ein professionelles und spannendes Arbeitsumfeld mit einer offenen Unternehmenskultur.

#LI-TG1 #FWW #ENTRYLEVEL

What You Can Expect from Us

Our people are the moving force behind our work. We are committed to building a culture that values diverse skills, perspectives, and experiences. If you have the skills, passion, and drive to help us bring clarity and transparency to capital markets, we want to work with you.

Together, we can grow your career in an environment that fuels creativity, drives innovation, and has real impact.

About ISS STOXX

ISS STOXX delivers world-class research, data, and technology solutions that empower capital market participants to pursue their visions with confidence. Our expertise spans indices, corporate governance, sustainability, cyber risk, and fund intelligence, giving clients the tools they need to uncover opportunities, manage risks, and navigate evolving regulations. We are made up of 4,000 professionals operating across 20 countries and serving approximately 5,000 clients, including many of the world’s leading institutional investors. Our scale and reach give us deep market knowledge, while our innovative methodologies allow us to offer our clients tailored insights that drive impact and success.

ISS FWW is the leading German fund data disseminator and fund data distributor helping investment fund advisors and investors make thoughtful investment decisions through the provision of transparent, up-to-date, and correct fund information across 1,500 data records on more than 40,000 investment fund share classes.

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ISS STOXX is an equal employment opportunity employer and does not discriminate against any employee or applicant because of race, color, ethnicity, creed, religion, sex, age, height, weight, citizenship status, national origin, social origin, sexual orientation, gender identity or gender expression, pregnancy status, marital status, familial status, mental or physical disability, veteran status, military service or status, genetic information, or any other characteristic protected by law (referred to as “protected status”). All activities including, but not limited to, recruiting and hiring, recruitment advertising, promotions, performance appraisals, training, job assignments, compensation, demotions, transfers, terminations (including layoffs), benefits, and other terms, conditions, and privileges of employment, are and will be administered on a non-discriminatory basis, consistent with all applicable federal, state, and local requirements.