Customer Success Lead Data Scientist - Energy Industry Expert
A Customer Success Lead Data Scientist with energy-industry expertise at Spotfire (Cloud Software Group), serving as a trusted advisor to a North American energy-sector customer portfolio — driving adoption of the Spotfire visual analytics platform and delivering analytical work from exploratory analytics to machine learning, statistical modeling, and AI. Preference for Houston, TX or Colorado.
- Compensation
- $151.8K–$227.8K / yr
- Location
- United States
- Work setup
- Onsite
- Seniority
- Lead
- Employment
- Not specified
- Experience
- 8+ years
- Category
- Data science
- Posted
Skills
Must have
- 6-8+ years of data science experience using environments/tools like Spotfire, Tableau, Qlikview, SPSS, KNIME, Dataiku, Azure, AWS, Databricks, Snowflake
- Proficiency in programming languages such as Python and R
- 6-8+ years of experience in advanced data analytics and delivery of demonstrations, projects, engagements, or deployed applications
- Experience applying advanced analytics such as machine learning and optimization to large, complex, disparate data sources
- 6-8+ years of industry experience applying analytics to Energy sector data problems
- Able to formulate real-world problems into mathematical equivalents, compare solutions, deploy, validate results, and present to stakeholders
- Excellent communication and relationship-building skills; compelling demos and storytelling to non-technical audiences
- Collaboration skills — ability to work in internal and customer team environments and manage multiple projects to a good outcome
- Bachelor or higher degree in STEM (Computer Science, Statistics, Data Science, Engineering, Science, or related) with graduate classes in statistics and data mining
- Proficiency in English
- Full working rights for North America
Nice to have
- Experience with data preparation and integration software, e.g. Data Virtualization
- Knowledge of SQL, .Net, Java, IronPython, JavaScript, C++
- Knowledge of Generative AI
- Fluency in Spanish (interaction with LATAM customers and partners)
Full description
About Spotfire
Spotfire is a business unit of Cloud Software Group, one of the largest enterprise software companies in the world. Spotfire combines visualizations and advanced analytics to allow experts in their field to find industry-specific solutions the human mind or computers can’t solve alone. Our more than 10,000 customers include:
- Majority of the top 10 Energy companies in the world
- 7 of the world’s top 10 Manufacturing companies
- Several other major companies in life sciences, banking, retail, and airlines
We are looking for people with a passion to make a big difference by doing the job they love – dynamic individuals willing to take the risks necessary to make big ideas come to life and who are comfortable collaborating in our creative, innovation-driven environment.
Overview
Our global Customer Success team is a central part of the company strategy. The team focuses on customers, innovation, and the community of scientists, engineers, and data scientists. The team is responsible for guiding customers to successfully adopt and maximize value from their investment in Spotfire.
Operating across several sectors, our Customer Success Data Scientists have helped improve the drilling operations of several energy companies, increase yield at some of the biggest semiconductor companies and ensured on-time deliveries of well known global logistics companies.
We are seeking a Customer Success Lead Data Scientist with Energy Industry expertise to join our team in the NAM region with preference for Houston, TX or Colorado. We will not consider hiring for this role in California or New York. This role is ideal for a candidate with proven expertise in Industry Analytics and a strong passion for Visual Data Science.
In this role, you will be the driving force behind long-term customer success for a portfolio of clients, responsible for achieving high adoption, retention, and satisfaction. You will serve as a trusted advisor to all customer stakeholders and act as the key liaison between the customer and internal Spotfire teams.
The successful candidate will leverage their hands-on prowess and thought leadership to significantly grow our customers' analytical capabilities using Spotfire. A key part of the role involves developing analytical deliverables, employing methods from exploratory analytics to machine learning, statistical modeling, and AI.
Joining a highly collaborative team, you will deliver outcomes that enhance both product and account health. Furthermore, you will have exciting opportunities to represent Spotfire at industry events and contribute to our active customer and partner community.