Skills

analytics
firmware
zoom

Must have

· Skilled in the installation, maintenance, troubleshooting, and support of audio-video presentation equipment, including basic room setup and design.
· Ability to perform advanced troubleshooting on various manufacturers of audio-video equipment. Advanced knowledge of Microsoft products, including operating systems, Office suite, and Outlook, in a
· Knowledge of computer software, hardware, and firmware relative to personal computers, local area network/wide area network environments.
· Skilled at installing and providing technical support for software applications, operating systems, and personal computer hardware.
· Ability to plan, organize, manage, and track projects.
· Ability to communicate effectively both verbally and in writing.
· Ability to read, understand, and comply with the department's policies.
· Ability to multi-task, appropriately prioritize, work with minimal supervision, and achieve results in a fast-paced environment is required.
Experience
· Skilled at installing and providing technical support for audio-visual equipment in a professional environment that includes Projection systems, LCD TV systems, Wireless presentation devices, Video
· Have advanced knowledge of computer software, hardware, and firmware relative to personal computers, local area network/wide area network environments.
· Have advanced knowledge of Microsoft products, such as operating systems, the Microsoft Office suite, including Outlook, in a networked environment.
· Can do advanced troubleshooting on various manufacturers of computers, peripherals, and audio-visual equipment.
· Ability to plan, organize, manage, and track projects.
· Ability to communicate effectively both verbally and in writing.
· Ability to read, understand, and comply with the department's policies.
Education
A high school diploma or equivalent with at least 4 years of work experience in Audiovisual Support, with beginner-level experience in supporting Information Technology. Some academic or vocational le
Work Hours
Flexibility to work hours between 7:00 AM & 7:00 PM and/or Saturdays, either on a rotation or as part of a regular and on-call work schedule.

Full description

Overview

Infinitice
specializes in IT staff augmentation, connecting businesses with highly skilled
professionals across data, analytics, and technology roles. We help
organizations scale quickly with the right talent at the right time.

Our client is seeking to add a
Customer Support Analyst - AV Technician to their team for a long-term project.
Below are the requirements. Please review and apply if you are a fit.

Telecommuting
is not allowed in this position.

Job Duties:

· Plan, organize, and
implement the maintenance and operation of sound equipment, video projectors,
cameras, microphones, sound consoles, speakers, IT equipment, and other
technical systems used during events.

· Maintain and test
audiovisual equipment and perform basic troubleshooting.

· Maintain digital
signage solution, install, set up, and operate sound equipment, video
projectors, and other various forms of audiovisual and IT-related systems as
needed.

· Provide support for
live digital meeting technologies such as Microsoft Teams or Zoom.

· Apply basic principles
of operational support of computer hardware and software.

· Oversee the operation
and quality of the computer training classroom to ensure equipment is in good
condition.

· Evaluate equipment
needs and notify supervisor of the need to repair or replace as well as handle
the contacting of relevant service providers to complete repairs.

· Ensure that
sufficient spares are stocked to maintain or replace parts and equipment,
including consumables.

· Be on-site to
assist in performances and deal with technical emergencies or issues as
required. This may include after-hours.

· Utilize proper
safety practices and procedures in line with the use of A/V equipment and
related cabling.

· Perform other
related duties in Audiovisual and Information Technology Support as requested
by the supervisor.

· Provides
training on the use of equipment as needed and serves as a technical advisor to
all areas for the purchase of new audio/video equipment and conference room

Customer Support Analyst - AV Technician

Compensation

Not disclosed

Location

Tallahassee, United States

Work setup

Not specified

Seniority

Not specified

Employment

Not specified

Experience

4+ years

Skills

analytics
firmware
zoom

Must have

· Skilled in the installation, maintenance, troubleshooting, and support of audio-video presentation equipment, including basic room setup and design.
· Ability to perform advanced troubleshooting on various manufacturers of audio-video equipment. Advanced knowledge of Microsoft products, including operating systems, Office suite, and Outlook, in a
· Knowledge of computer software, hardware, and firmware relative to personal computers, local area network/wide area network environments.
· Skilled at installing and providing technical support for software applications, operating systems, and personal computer hardware.
· Ability to plan, organize, manage, and track projects.
· Ability to communicate effectively both verbally and in writing.
· Ability to read, understand, and comply with the department's policies.
· Ability to multi-task, appropriately prioritize, work with minimal supervision, and achieve results in a fast-paced environment is required.
Experience
· Skilled at installing and providing technical support for audio-visual equipment in a professional environment that includes Projection systems, LCD TV systems, Wireless presentation devices, Video
· Have advanced knowledge of computer software, hardware, and firmware relative to personal computers, local area network/wide area network environments.
· Have advanced knowledge of Microsoft products, such as operating systems, the Microsoft Office suite, including Outlook, in a networked environment.
· Can do advanced troubleshooting on various manufacturers of computers, peripherals, and audio-visual equipment.
· Ability to plan, organize, manage, and track projects.
· Ability to communicate effectively both verbally and in writing.
· Ability to read, understand, and comply with the department's policies.
Education
A high school diploma or equivalent with at least 4 years of work experience in Audiovisual Support, with beginner-level experience in supporting Information Technology. Some academic or vocational le
Work Hours
Flexibility to work hours between 7:00 AM & 7:00 PM and/or Saturdays, either on a rotation or as part of a regular and on-call work schedule.