Full description

We are seeking a Customer Support Executive to join our team in Kudlu Gate, Bangalore. This role primarily involves handling inbound chats and calls from customers, ensuring their inquiries are addressed promptly and effectively. As a Customer Support Executive, you will be responsible for maintaining proper records of customer interactions and following up with customers to ensure their satisfaction. This position is part of a semi-voice process, where you will spend approximately 80% of your time engaging with customers through chat and 20% through calls. The ideal candidate should possess good communication skills in Hindi and English, and familiarity with Kannada or Tamil is a plus. Freshers are encouraged to apply, and candidates with a minimum educational qualification of 12th grade or any graduation are welcome. The working schedule consists of 6 days a week with 1 rotational week off. The salary for this position ranges from 20,000 to 24,000 INR take-home, with a CTC of up to 28,000 INR per month. If you are passionate about customer service and eager to start your career in the financial services industry, we would love to hear from you.