Customer Support with Norwegian | Remote within Poland

✅ Customer Support with Norwegian | Remote within PolandHey!We are growing and looking for consultants who are enthusiastic and committed to serving customers.

We support customers of one of the largest manufacturers of home appliances/ RTV equipment.

Tasks:

• Providing technical information and support to equipment users in accordance with project guidelines.

• Diagnose and resolve technical problems.

• Providing information on products and their functionality.

• Entering requests into the system.

Our requirements:

• Fluency in Norwegian B2/C1.

• Excellent command of English B1/B2.

• Basic knowledge of operating household appliances (i.e. refrigerator, washing machine, TV).

• Ability to type quickly on a computer keyboard.

• Preferred availability of approximately 120 hours per month. Services are provided during project operating hours (Mon–Fri 8:00–17:00). Collaborators declare their availability and select cooperation hours from available time slots.

We recruit remotely! Learn about the stages of recruitment:

• Screening - initial telephone interview.

• Language test.

• Online interview with English language verification.

• Information for you about our decision.

What we offer:

• Cooperation based on a civil contract with a rate of PLN: on-site mode in Warsaw: 58,00 gross/h or full remote mode: 53,00 gross/h.

• Bonus system.

• If you choose the on-site mode: the possibility of switching to hybrid cooperation after meeting the operational requirements of the project, and good performance. (3 weeks remote, 1 week onsite).

• Flexible cooperation schedule based on the collaborator's declared availability and operational needs of the project.

• Access to the MyBenefit platform, where you can exchange the points you receive each month for a sports card, shopping codes, cinema tickets, and much more.

• Opportunities for personal and language development - internal training and free access to a language learning platform are available.

• Opportunity to grow within the company's structures - we specialize in identifying talent among our agents through internal recruitment.

We urge and invite you.Apply today!Please note: this opportunity is open only to candidates who are currently residing in Poland and can work remotely from within Poland or from our Warsaw office.

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