Customer Support with Swedish for SAS Airlines

Wynagrodzenie

umowa o pracę: 9750 – 9750 PLN / mies. brutto

Your responsibilities:

• Provide assistance to our premium clients, ensuring their journeys are comfortable.

• Assist partners in selecting flights, products, and the proper payment methods and taxation codes .

• Navigate the world of airline fares, selecting layovers and destinations in accordance to client budget and needs.

• Understand customer needs and solve their travel issues with empathy and care.

• Build unbreakable relationships with your customers by becoming their guide on the journey.

• Troubleshoot AMADEUS code and ensure reservations are made correctly and verified

Our Requirements:

• Fluent in, Swedish (C1) and English (B2 level), formal in speech and writing.

• Naturally helpful, with the enthusiasm and a professional demeanor.

• Active listener who communicates without problems.

• Attention to detail with high troubleshooting skills.

• Highly organized with an ability to multi-task.

• Experience in Customer Service industry.

What we offer:

• Salary: 9.750,00 PLN, gross monthly; Labour contract

• Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge,

• We Care About You: Social benefits package, MyBenefit cafeteria, private medical care, and life insurance.

• Staff discount on purchasing SAS flight fares.

• Skill Development: Gain new skills through comprehensive training programs.

• Career Path: Enjoy rapid advancement and professional growth in a dynamic environment, pioneered by a sponsored Linkedin Learning account.

• Global Work Environment: Connect with colleagues from around the world, broadening your cultural horizons.