️ Industry: Cybersecurity (Managed Security Service Provider MSSP)
About the CompanyITHR Technologies Consulting LLC is a specialized Cybersecurity Consulting and Managed Security Services Provider (MSSP) based in Dubai. We partner with leading global vendors and enterprises to deliver advanced cybersecurity solutions that protect digital assets, enhance visibility, and strengthen resilience against evolving threats.
As part of our growth, we are looking for a skilled Cybersecurity Pre-Sales Engineer who can bridge technical expertise with business acumen helping clients design, evaluate, and implement robust security architectures that align with their operational and compliance needs.
Role Overview
The Cybersecurity Pre-Sales Engineer will play a pivotal role in engaging clients during the sales cycle, understanding their cybersecurity challenges, and designing tailored technical solutions. This position requires deep product knowledge, strong communication skills, and the ability to translate complex security technologies into clear business value.
Key Responsibilities
1. Pre-Sales Technical Engagement
- Collaborate with the sales and business development teams to identify customer needs and craft cybersecurity solutions that align with their technical and business requirements.
- Conduct requirements gathering sessions, technical workshops, and product demonstrations for prospects and existing clients.
- Develop solution proposals, BoQs, and technical documentation tailored to each opportunity.
- Design and present architecture diagrams, deployment frameworks, and integration plans for proposed solutions.
- Deliver proof of concept (PoC) and pilot deployments to validate proposed solutions, ensuring client satisfaction and technical alignment.
2. Solution Design & Technical Expertise
- Leverage strong working knowledge of leading cybersecurity platforms such as:
- Picus Security (Breach and Attack Simulation, Security Validation)
- Prepare and validate solution architecture documents that include security framework alignment, technical integration, and scalability considerations.
- Stay up to date with cybersecurity trends, threat landscapes, and vendor product updates to provide strategic recommendations to clients.
3. Customer Relationship Management
- Act as a trusted advisor to clients understanding their cybersecurity posture, risk tolerance, and compliance obligations.
- Participate in technical discussions, RFP responses, and proposal defense meetings.
- Work closely with client IT and security teams to ensure successful pre-sales and post-sales transitions.
- Maintain ongoing communication with clients to identify upsell or cross-sell opportunities within the cybersecurity portfolio.
4. Internal Collaboration & Enablement
- Work with the delivery and operations teams to ensure seamless handover of projects post-sale.
- Provide technical training and knowledge sharing sessions internally to enhance team capability.
- Assist in developing sales collateral, solution briefs, and technical marketing materials.
- Contribute to vendor relationship management, supporting certifications, partner programs, and technical enablement initiatives.
5. Documentation, Reporting & Compliance
- Prepare and maintain detailed technical documentation, proposals, and records of customer interactions.
- Support the creation of solution templates, PoC reports, and evaluation summaries.
- Ensure that all designs and recommendations comply with relevant security standards (ISO 27001, NIST, GDPR, etc.) and best practices.
- Track and report key pre-sales metrics, including PoC outcomes, win rates, and customer feedback.
Requirements
- Bachelors degree in Computer Science, Information Security, or a related field.
- 35 years of experience in cybersecurity pre-sales, solution architecture, or security engineering within the UAE or GCC region.
- Proven hands-on knowledge in network security, endpoint protection, SIEM, threat intelligence, and identity management.
- Vendor certifications such as Palo Alto PCNSE, Darktrace Technical Specialist, Imperva Certified Professional, or equivalent are highly preferred.
- Strong presentation, communication, and client engagement skills.
- Ability to translate technical solutions into business outcomes and articulate value propositions.
- Based in Dubai and available to start immediately.
Why Join ITHR Technologies
- Work with industry-leading cybersecurity vendors and cutting-edge technologies.
- Be part of a dynamic, growth-oriented team that values innovation, ownership, and technical excellence.
- Gain exposure to diverse enterprise clients across various industries and security domains.
- Competitive compensation and a collaborative work culture that fosters continuous learning.