Data Analyst and Visualization Specialist - Remote
Remote data analyst supporting Allstate's roadside/insurance analytics: mines complex datasets for trends, troubleshoots data quality, and builds governed reporting to guide business decisions. Core tools include SAS/R/SPSS, SQL database clients, and BI tools like Tableau and Business Objects.
- Compensation
- Not disclosed
- Location
- Albany, New York, United States
- Work setup
- Remote
- Seniority
- Not specified
- Employment
- Full time
- Experience
- Not specified
- Category
- Data analytics
- Posted
Skills
Must have
- Detailed knowledge of Roadside Network Operations in the insurance industry and strong understanding of business processes
- Strong communication skills
- Advanced data management, quality assurance and data flow skills
- Experience using SAS, R, SPSS or other programming language
- Good knowledge of database client software (e.g. TOAD, SQL+, SQL Developer)
- Experience in data extraction, data manipulation, analysis and reporting
- Working knowledge of relational databases
- Experience with BI tools such as Business Objects and Tableau
- Microsoft Office experience
- Bachelor's Degree or equivalent experience
Full description
The Data Analyst and Visualization Specialist is responsible for conceptualizing the cutting-edge analytical approaches, executing the high-volume complex advanced analytics services on an ongoing basis and developing the reusable solutions. The Data Analyst and Visualization Specialist needs to identify all the possible data points to analyze and drive insights. Be a subject matter expert for assigned business unit and provide advice to business partners on the effective use of data and insights to make better business decisions. This position is a permanent remote home-based worker. Your home office does not need to be near an Allstate office, but it does need to be in the United States. This position is eligible for a monthly connectivity reimbursement to offset the costs of internet and phone expenses.
Key Responsibilities:
-
Responsible for identifying, analyzing, and interpreting trends or patterns in complex data sets
- Ensures a proper understanding of the customer problem and the questions that need to be answered using data in order for a customer project to succeed
- Collaborate with business users and analyze the data and report on provider network severity, call acceptance, call center performance, partner reporting, marketing channel effectiveness, sales analysis, customer experience, and processing the claims
- Translate business requirements and unstructured business issues into data analytic problems
- Collaborate with business users to develop, build, and implement the well governed and structured reporting capabilities for Allstate partners, agents, and consumers
- Manage data as a strategic asset by ensuring team provides trusted, secure, quality data
- Troubleshoot data quality issues
- Create and maintain excellent data documentation that allows the data to be understood (Metadata) and leveraged for additional use
- Create best practices for testing/profiling of data to ensure proper operation and accuracy
- Effectively communicate technical analyses and results to analytics leaders
Supervisory Responsibilities:
This job does not have supervisory duties.
Functional Skills:
-
Detailed knowledge of Roadside Network Operations in Insurance industry and a strong understanding of business processes, including business operations, business delivery models and business revenue models
- Strong communication skills
- Advanced data management, quality assurance and data flow skills
- Experience using SAS, R, SPSS or other programming language.
- Good Knowledge of database client software (i.e. TOAD, SQL+, SQL Developer)
- Experience in data extraction, data manipulation, analysis and reporting required