Data Analyst III

Are you passionate about transforming sales operations through automation while ensuring the highest standards of data quality and governance?Do you enjoy collaborating across Sales, IT, Marketing, and Compliance to drive efficiency, accuracy, and data-driven decision-making?About our Team

LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX (http://www.relx.com), a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case. The company employs over 2,000 technologists, data scientists, and experts to develop, test, and validate solutions in line with RELX Responsible AI Principles (https://stories.relx.com/responsible-ai-principles/index.html).

About the Role

The Automation & Data Governance Specialist – Sales is responsible for optimizing sales processes through automation while ensuring the integrity, security, and compliance of sales data across all systems. Working across Sales, IT, Marketing, and Compliance teams, this role helps improve operational efficiency, data quality, reporting accuracy, and governance standards to support informed business decisions.

Responsibilities

• Design, build, and maintain automated workflows within CRM and related sales systems
• Automate lead routing, opportunity management, and follow-up processes
• Reduce manual data entry through system integrations
• Optimize sales funnel tracking and forecasting processes
• Partner with Sales Leadership to improve pipeline visibility and reporting accuracy
• Establish and maintain data standards, definitions, and naming conventions
• Develop and enforce data validation rules and required fields
• Monitor and improve data quality (deduplication, cleansing, normalization)
• Manage user roles, permissions, and access controls
• Ensure compliance with applicable data protection regulations (e.g., GDPR, POPIA, CCPA)

Requirements

• Experience in Sales Operations, Revenue Operations, or CRM Administration
• Strong experience with CRM platforms (e.g., Salesforce, Dynamics, HubSpot)
• Experience designing automation workflows and process improvements
• Knowledge of data governance frameworks and data quality management
• Understanding of privacy and data protection regulations
• Ability to optimize sales processes through automation and system integration