Bachelor's degree in Mechanical Engineering, Electrical Engineering, Facilities Management, Computer Science, or a related field.
6–8 years of experience in data center operations, critical facilities, mission-critical infrastructure, or a similar environment.
Experience supervising engineers, technicians, operators, or technical teams.
Strong working knowledge of critical data center infrastructure, particularly: HVAC / cooling systems CRAC/CRAH systems UPS Generators Electrical distribution Mechanical systems Critical power and coo
Experience in 24/7 mission-critical operations is highly preferred.
Familiarity with data center monitoring systems and DCIM (Data Center Infrastructure Management) platforms.
Working knowledge of incident management, change management, preventive/corrective maintenance, and operational risk management.
Familiarity with frameworks such as ITIL is an advantage.
Strong incident response, problem-solving, coordination, and people management skills.
Strong communication and reporting skills, particularly when dealing with technical teams and external vendors.
Certifications such as CDCP, CDCS, Uptime Institute ATS/ATS+, or equivalent are an advantage.
Full description
The Assistant Manager is responsible for supporting the safe, reliable, and continuous operation of mission-critical data center facilities and infrastructure.
The role works closely with the Senior Manager – Data Center Operations in managing day-to-day operations, maintenance activities, technical teams, vendors, incidents, and operational performance.
The position oversees the operational readiness of critical infrastructure such as power, cooling, HVAC, UPS, generators, electrical distribution, and related facility systems, ensuring that the data center maintains high availability and operates in accordance with safety, quality, and performance standards.
This role also serves as an operational escalation point, coordinating technical teams and service providers during incidents, maintenance activities, and infrastructure-related concerns.
Key Responsibilities:
1. Data Center Operations
- Support the day-to-day operation of mission-critical data center facilities and infrastructure.
- Ensure continuous availability and reliable operation of critical power, cooling, HVAC, electrical, and mechanical systems.