Data Center Technician - ZM - Lusaka - On-site

About the Role

Join our team as a Data Center Technician in Lusaka, ZM. This is a full-time, on-site position where you'll support critical infrastructure at world-class data center facilities.

Compensation & Benefits

$30,000-37,500/year (USD annual)

Comprehensive benefits package including:

• Health, dental, and vision insurance

• Paid time off and holidays

• Professional development allowance

• Certification sponsorship

Work Schedule

• Full-time permanent position

• Standard business hours with on-call rotation

• Shift differentials for nights/weekends when applicable

Key Responsibilities

• Install, configure, and maintain server and network equipment

• Perform structured cabling (copper and fiber optic)

• Execute hardware deployments and decommissions

• Monitor environmental systems (power, cooling, security)

• Respond to incidents and perform troubleshooting

• Maintain accurate documentation and asset tracking

• Collaborate with engineering and operations teams

• Participate in capacity planning and upgrades

• 3+ years data center operations experience

• Expert cabling skills (Cat6/6a, OM3/OM4/OS2 fiber)

• Strong troubleshooting and problem-solving abilities

• Experience with rack and stack operations

• Understanding of power distribution and UPS systems

• Excellent documentation and communication skills

• Ability to lift 50+ lbs and work in demanding environments

• Data center certifications (CDCP, CDCS, CDCE) - preferred

• Vendor certifications (Dell, HPE, Cisco) - preferred

• Network certifications (CCNA, JNCIA) - preferred

• Experience with DCIM platforms - preferred

• Knowledge of ITIL practices - preferred