Full description

Job Purpose

A Crew Member is friendly, energetic, and service-oriented. As a vital member of our restaurant operation, this position will help deliver outstanding guest experience by preparing quality food, maintaining a clean establishment, and executing front of house service.

Duties and Responsibilities

Prepare, cook, assemble, and package food items in accordance with company recipes, quality, safety, and presentation standards

Maintain a fast walk, especially during peak times.

Greet guests promptly with a warm and welcoming attitude; take orders accurately and thoroughly.

Operate the point‑of‑sale (POS) system to accept payments, give change, handle cash, or credit card payments.

Maintain cleanliness and organization in all work areas: kitchen, front counter, dining area, restrooms, back‑of‑house.

Follow established food safety, sanitation, and personal hygiene protocols at all times

Restock and rotate supplies, including food, condiments, packaging, and beverages.

Assist with opening and closing duties: setting up workstations at beginning of shift, closing and cleaning tasks at end of shift

Monitor and report food, supply inventory issues and maintenance concerns to management.

Handle guest feedback and complaints gracefully and escalate to manager as needed.

Maintain a professional, kind, and respectful attitude towards all employees; our culture is built on valuing people.

Arrive on time, ready to work, and stay until the end of shift.

Maintain excellent hygiene and grooming standards by being in proper uniform.