Deli/Cook/Team Member Food Service - SM #40

Title:

Team Member Food Service

Reports to:

Team Leader

Function:

Promote store sales and growth through quality customer service

Responsibilities to Customers:

• Greet every customer as they enter the store

• Offer to assist the customer while shopping

• Suggest additional items for purchase

• Thank the customer and invite them to return

• Maintain a clean shopping environment

• Keep merchandise clean, stocked, and rotated

• Be courteous and polite at all times

• Be knowledgeable and helpful about the store and the surrounding area

• Operate register and equipment efficiently

• Keep the customer first in all aspects of the job

Responsibilities to

Co-Workers:

• Consistently complete all shift duties

• Maintain clean, safe work areas

• Resolve conflicts in a positive, productive manner

• Follow policies and procedures at all times

• Maintain a positive, cooperative attitude

Responsibilities to Management:

• Properly report all incidents, problems or concerns

• Follow proper vendor receiving policies

• Follow all loss prevention policies at all times

• Follow directions and instructions given by management

Responsibilities to the Company:

• Keep personnel areas secured

• Comply with all laws and ordinances

• Wear the proper Sprint Mart uniform while on duty

• Attend training classes as scheduled by the Team Leader

• Report all suspicious activity

• Accomplish goals as set forth with the Team Leader

• Learn and follow all company policies and procedures

Responsibilities in daily operations:

• Accurately verify age on restricted product sales

• Carry out any duties assigned by the Team Leader

• Report to the store manager all unsafe or improper practices or conditions

Required Skills & Abilities:

• Able to lift 50 pounds

• Able to stand for long periods of time (8 hours or more)

• Able to work in a team

• Willing to do repetitive work

• Honest

• Dependable

• Neat appearance and presentation of self to others