Delivery Manager
- Compensation
- Not disclosed
- Location
- Frankfurt am Main, Hessen, Germany
- Work setup
- Not specified
- Seniority
- C level
- Employment
- Contract
- Experience
- Not specified
- Category
- Project management
- Posted
Skills
Must have
- Undergraduate degree in a life science, chemistry, or engineering discipline preferred
- A number of years in management consulting (top-tier firm strongly preferred), enterprise SaaS delivery, or life sciences IT program management — with direct experience inside or serving large biophar
- A track record of navigating complex enterprise environments & demonstrated ability to influence without direct authority: you know how to move procurement, IT security, and change control without los
- Strong scientific or laboratory domain literacy — you understand what it means to move instrument data from raw acquisition through processed and analysis-ready layers
- Political fluency in large pharma: you build trust across scientific, IT, and procurement stakeholders simultaneously, and you know when to push and when to wait
- Excellent communicator — equally comfortable in a working session with a data engineer as in a steering committee with a VP of Divisional IT
- Proficiency with project management tools (Jira, Smartsheet, MS Project, or similar); familiarity with agile and waterfall methodologies
- PMP, CSM, or equivalent certification preferred
- Ability to travel to customer sites routinely flexing based on specific account needs (baseline expectation 1x weekly)
Full description
Delivery Manager
About TetraScience
TetraScience is the Scientific Data and AI Company building Tetra OS, the operating system for scientific intelligence. We help the world’s leading life sciences firms turn fragmented scientific data into AI-native assets and scientific workflows that accelerate discovery, development, and manufacturing. TetraScience’s growing ecosystem of strategic partners includes NVIDIA, Databricks, Thermo Fisher Scientific, Snowflake, Google, and Microsoft.
In connection with your candidacy, you will be asked to carefully review “The Tetra Way,” authored by our CEO, Patrick Grady; it is impossible to overstate the importance of this document, and you should take it literally as you decide whether our mission, culture, and expectations are right for you.
The Role
The Delivery Manager is the operational heartbeat of the TetraScience account team after landing a new customer or expanding the relationship with an existing customer. Where the Scientific Solutions Partner (SSP) wins the vision and the Technical Delivery Director (TDD) sets the technical implementation strategy, the Delivery Manager ensures that vision becomes reality — on time, on scope, and ahead of schedule. Both the SSP & Delivery roles share accountability for identifying and progressing expansion opportunities within their accounts.
The profile we are looking for is best described by a specific phenotype such as top tier consultants who went deep into biopharma. Someone who has lived inside these organizations, understands their political and procurement complexity, and knows how to clear the blockers — SSO, IT governance, vendor approval — that stall lesser implementations. At TetraScience, delivering on the contract ahead of schedule and showing value is the renewal and expansion strategy. Successful delivery always delivers scientific value as quickly as possible - TetraScience is not a service provider, we provide scientific outcomes.
This role owns the end-to-end delivery lifecycle for a portfolio of enterprise biopharma and life sciences customers, managing implementations & adoption of the Tetra Scientific Data Foundry and Tetra OS across the full medallion data architecture (bronze → silver → gold). The Delivery Manager is a trusted operational partner to the customer, bridging internal TetraScience teams (engineering, professional services, product, science) with diverse customer stakeholders to drive measurable outcomes.
This is not a project coordination role. The Delivery Manager is scientifically literate, politically adept, and commercially strategic — and capable of proactively identifying and closing risk across all three dimensions. In addition to delivery the Delivery Manager will be relentlessly connecting the dots to identify the next expansion opportunities at all times.