Delivery Manager

• Manage end-to-end project delivery, ensuring timely completion within the defined scope and budget.

• Coordinate with development, testing, operations, and other cross-functional teams.

• Define project timelines, milestones, resource allocation, and delivery plans.

• Monitor project progress, identify risks, and implement mitigation strategies.

• Maintain strong relationships with clients and stakeholders.

• Ensure deliverables meet quality standards and client expectations.

• Track project performance using KPIs, SLAs, and delivery metrics.

• Conduct regular status meetings and provide project updates to senior management.

• Manage team performance, resolve conflicts, and support team development.

• Identify process improvements to enhance productivity and operational efficiency.

• Ensure compliance with company policies, delivery processes, and industry standards.

• Manage escalations and proactively resolve delivery-related issues.

Requirements

• Project Management and Delivery Management

• Team Leadership and People Management

• Client Relationship Management

• Stakeholder Management

• Risk and Issue Management

• Budgeting and Resource Planning

• Agile and Scrum Methodologies

• SLA and KPI Management

• Communication and Negotiation Skills

• Problem-Solving and Decision-Making

• Reporting and Documentation

• Project Management Tools such as Jira, MS Project, or similar