Delivery Operations Manager
- Compensation
- Not disclosed
- Location
- SAU-Riyadh Province-Riyadh
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- Not specified
- Category
- Operations
- Posted
Skills
Must have
- Experience in logistics, express delivery, e-commerce logistics, or last-mile delivery, with solid experience in delivery operations or network planning.
- Strong knowledge of the Saudi logistics and last-mile delivery market, including different cities, regions, and delivery characteristics.
- Hands-on experience in network launch, station opening, or new-city delivery network setup in Saudi Arabia.
- Able to independently conduct network planning and capacity calculations based on order volume, geographic distribution, delivery time, cost, manpower, and vehicle requirements.
- Strong analytical, planning, and problem-solving skills, with the ability to use data to support operational decisions.
- Strong project management and cross-functional communication skills, with the ability to drive plans from design to implementation.
- Experience with major logistics, express delivery, or e-commerce companies in Saudi Arabia is preferred.
Full description
Who We Are
At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.
Our Global Reach
JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint.
Learn more about who we are and what we do:
What We Offer
Joining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.
About The Team
You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.
Key Responsibilities:
- Lead delivery network planning and optimization in Saudi Arabia, including station planning, service coverage, route design, and capacity allocation.
- Develop end-to-end network launch plans for new cities and regions in Saudi Arabia based on business volume, order density, geographic coverage, and customer requirements.
- Support the launch of new delivery stations and regions from 0 to 1, including site planning, capacity assessment, manpower planning, vehicle allocation, and operational setup.
- Analyze key delivery performance indicators such as delivery volume, delivery efficiency, on-time delivery rate, cost per order, and productivity, and identify opportunities for network optimization.
- Continuously optimize delivery network structure and resource allocation based on business growth and changes in order volume.
- Work closely with Sales, Warehousing, Transportation, Customs, and other teams to develop and implement delivery solutions for new businesses and new regions.