Deployment Strategist (Cleared)

Government technology has failed citizens, veterans, public servants, and service members for decades.

Kaizen powers America’s application layer. We replace the legacy systems federal agencies run on with modern software, built with craft. The ticketing platform a resident uses to visit a presidential library. The marketplace DoW uses to procure counter-drone systems to protect lives and critical infrastructure. The system a Veteran uses to access benefits. We build systems of record, of national consequence. Our AI-native modules and harness allow us to do so in weeks, not years.

This year, our revenue has grown 35x. Next year, our software will serve over 100 million Americans across dozens of federal agencies.

Founded in 2022 and based in New York City and DC, Kaizen has raised $35 million from NEA, a16z, Accel, 776, and Carpenter Capital.

Location

This is a hybrid role based out of our New York or DC. Candidates must reside in New York or DC and be able to commute to work out of our office at least four times a week (Monday - Thursday).

Clearance and Eligibility

This role requires an active Top Secret or TS/SCI clearance. United States citizenship is required, because it is a condition of eligibility for the clearance the role depends on.

The Role

You'll own the full implementation journey for Kaizen's federal customers: scoping the rollout, configuring the platform, training agency staff, and staying in the room until the deployment is actually adopted, not just launched. You'll work inside classified and accredited environments where every integration decision has to account for what data can move where, and you'll partner closely with the engineering team to make sure what gets shipped actually fits how the agency operates.

What You'll Do

• Own end-to-end federal implementations: discovery, scoping, configuration, data migration, integrations, training, go-live, and post-launch support.

• Lead onboarding for agency stakeholders and career staff, translating what they actually need into a rollout plan that survives contact with a live agency.

• Work inside classification and data-handling constraints as a design input, not an obstacle, coordinating closely with engineering on what can be built and how.

• Translate patterns from the field back to Product and Engineering: edge cases, workflow gaps, and the things agencies never put in the RFP but need on day one.

• Act as the connective tissue between customer-facing implementation and the engineers building, so what ships matches what was promised.

• Build the playbooks, templates, and internal documentation that make the next federal deployment faster than this one.