Deputy Director - Demand Planning - E-commerce/Quick Commerce

Deputy DirectorRole Overview:

We are looking for a senior Demand Planning leader to own the platform-wide demand forecast across categories, channels and events.

The role will drive consensus forecasting, S&OP, forecast accuracy, demand sensing, event and campaign planning, and new-launch forecasting.

The role will work closely with Category, Marketing, Finance, Supply Chain and Data Science teams to drive effective demand planning and forecasting.

Key Responsibilities / KRAs:Demand Forecasting & Planning:

• Own category and platform-level demand forecasting and planning.

• Develop demand forecasts across categories, channels and events.

• Drive consensus forecasting across relevant business functions.

• Lead demand planning for events, seasonal periods and new-product launches.

S&OP & Consensus Forecasting:

• Lead monthly S&OP and consensus forecasting processes.

• Drive alignment with Category, Marketing, Finance, Supply Chain and Data Science teams.

• Present demand risks, scenarios and recommendations to senior leadership.

Forecast Accuracy & Performance:

• Drive forecast accuracy across categories and the platform.

• Monitor and improve key metrics including WMAPE, forecast bias and Forecast Value Added.

• Track and communicate published forecast accuracy metrics.

Demand Sensing:

• Build demand-sensing capabilities using traffic, search, sales, pricing and campaign data.

• Incorporate relevant business data into demand forecasts and planning.

• Identify demand risks and opportunities through data-driven analysis.

Event, Campaign & New-Launch Forecasting:

• Lead demand forecasting for events and seasonal periods.

• Drive campaign demand planning using relevant traffic, search, sales, pricing and campaign data.

• Lead forecasting for new-product launches.

Analytics, Automation & ML:

• Drive analytics and automation initiatives within demand planning.

• Lead ML-based forecasting initiatives.

• Leverage analytics to improve forecasting and demand planning processes.

Team Leadership:

• Lead and develop a team of 3 - 4+ planners/analysts.

• Guide the team in demand planning, forecasting and analytical activities.

Ideal Candidate:

• 6+ years of experience in Demand Planning, Forecasting, Category Planning or Merchandise Planning.

• Experience specifically within E-commerce or Quick Commerce.

• Strong experience in Advanced Excel, SQL and analytics.

• Working knowledge of Python/ML.

• Experience owning S&OP and consensus forecasting at scale.

• Experience with published forecast accuracy metrics is essential.

• MBA / B. Tech from Tier 1/2 institutes preferred