Deputy Store Manager - Canal Walk

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION:

• Ensures that overall sales and profitability goals for the store are met

• Providing training to all associates

• Assisting the store manager in the development of staff in compliance with adidas retail growth objectives and support the store’s succession plan

• Overseeing the daily operation of the store and assuring compliance with adidas retail policy and procedure.

KEY RESPONSIBILITIES:

• Supports the store manager by implementing and maintaining a staff structure that minimizes payroll expenses and increases productivity, (monthly planner) using sales ratio performance balance.

• Assists the store manager by evaluates employees’ performance on a day-to-day basis

• Assists the store manager to spot talents, potentials and training needs

• Manage IR matters, ensuring timely and consistent handling of employee concerns and compliance with policies

• Perform or assist in the completion of all documentation associated with applicants, new hires, payroll.

• Effectively utilize customer service, training, educational tools, and communication to develop staff in relation to adidas retail goals.

• Maintains personnel files to company standards.

• Assure adherence to all company systems and procedures.

• Maintain confidentiality of adidas retail operating information.

• Assure compliance with legal statutes and safety guidelines in overall management of store and associates.

• Obtains the necessary skills, experience, and training from daily interaction with store management and outside training to develop necessary skills to assure promotability to next level.

• Assure adherence to adidas retail visual presentation guidelines.

• Implements the security procedures set forth by adidas head office including, but not limited to shrinkage control, and safety inspections.

• As needed, assists in the development of merchandising, advertising and promotional programs to help meet the sales and marketing goals of the store.

• Resolving customer complaints.

• Assists in maintaining inventory levels by communicating with the store manager overages and shortages of product.

• Assists the store manager to implement and maintain management systems for planning, organization, and controlling and auditing store operations.

• Other duties may be assigned

KNOWLEDGE, SKILLS AND ABILITIES:

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

• Ability to write routine reports and correspondence.

• Ability to speak effectively before groups of customers or employees of an organization.

• Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

• Ability to use MS word, excel, outlook, and point of sale systems.

• Ability to communicate effectively in English, both written and oral.

• Ability to exercise good judgment and decision-making skills.

• Excellent verbal and written communication skills.

• Ability to effectively present to moderate size groups.

• Ability to attend work in a regular and predictable manner.

• Knowledge of how to supervise others.

KEY RELATIONSHIPS:

• Consumers, Peers, Key Retail Support Functions i.e Marketing Activations, VM, Operations, Vendors and Supports Functions,

REQUISITE EDUCATION AND EXPERIENCE / MINIMUM QUALIFICATIONS:

• Matric Certificate

• Minimum 2 years of experience in a leadership role

• 4+ years of retail experience