ITCAN PTE. LIMITED
Desktop Support Engineer (L2)
- Compensation
- Not disclosed
- Location
- Singapore
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- 2+ years
- Category
- It support
- Posted
Skills
Full description
- 2 to 5 years in End-User Computing (EUC), Desktop Support, or VIP/Executive IT Support.
- Manage hardware and software troubleshooting and maintenance for Windows and macOS workstations, laptops, and mobile devices.
- Diagnose and resolve operating system, network connectivity (Wi-Fi, VPN, LAN), and application-level issues.
- Have strong communication and customer service skills.
- Experience supporting VIP users such as traders
- Familiarity with trading applications such as Bloomberg, WEBICE, or similar platforms is a plus.
- Coverage for first and second level onsite support to safeguard business continuity.