Dev Project Manager, Associate
A project manager on Infor's Augmented Intelligence Services (AIS) team in Tunis, managing customer-facing AI/ML projects end to end — from requirements through deployment, adoption, and value realization. Day to day, they coordinate data scientists, product teams, and stakeholders, manage risks and timelines, and communicate with mostly US-based customers; deep technical AI expertise is not requi
- Compensation
- Not disclosed
- Location
- Tunis
- Work setup
- Onsite
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- 3+ years
- Category
- Project management
- Posted
Skills
Must have
- 3–5 years of project management experience, preferably in IT, software, technology, or consulting
- Demonstrated experience managing projects through different stages of the project lifecycle
- Previous exposure to AI-related projects, AI-enabled products/features, machine learning, or Generative AI
- Strong customer-facing experience with confidence managing customers and senior stakeholders
- Strong stakeholder management skills, including resolving issues and aligning expectations
- Solid understanding of project management principles, methodologies, and frameworks
- Strong organizational skills with ability to manage priorities, risks, dependencies, and multiple stakeholders
- Excellent verbal and written communication skills for technical and non-technical audiences
- Fluent English
- Proactive, accountable, and collaborative mindset
Nice to have
- Experience managing customer-facing AI, ML, analytics, data, or enterprise software implementations
- Experience delivering projects within consulting, enterprise software, technology, or customer organizations
- Familiarity with proof-of-concept projects and transitioning concepts into production or subscription engagements
- Experience working with globally distributed and cross-functional teams
- Experience supporting customer adoption and measuring business value or ROI
- Exposure to enterprise ERP environments or technologies such as Infor OS
- Familiarity with project management or work-tracking tools such as Jira
Full description
Infor’s Augmented Intelligence Services (AIS) team, part of the Velocity Suite organization, helps customers realize measurable business value through AI and machine learning solutions. Our portfolio includes solutions across areas such as pricing, product recommendations, forecasting, inventory optimization, customer intelligence, operational intelligence, inventory intelligence, and data intelligence.
We are looking for a Project Manager to join our AIS team and manage customer-facing AI and machine learning projects from initial requirements through deployment, adoption, and value realization.
In this role, you will work as part of a small, highly collaborative, cross-functional team alongside data scientists, senior scientists, solution managers, product teams, and other internal stakeholders. You will take ownership of project delivery and the overall customer relationship, ensuring stakeholders remain aligned, challenges are addressed proactively, and customers successfully adopt the solutions delivered.
The ideal candidate brings solid experience managing IT or software projects, strong customer and stakeholder management capabilities, and previous exposure to AI-related projects, products, features, or technologies. Deep technical expertise in AI or machine learning is not required, but an understanding of the AI landscape and enthusiasm for working with data-driven solutions are essential.
- Managing AI and machine learning projects end to end, from requirements and planning through development, deployment, adoption, and value realization.
- Acting as a key point of contact for customers and building trusted relationships throughout the project lifecycle.
- Leading regular customer and stakeholder discussions to review progress, align expectations, address challenges, and maintain project momentum.
- Working closely with data scientists, solution managers, product teams, Infor OS teams, and other internal stakeholders to coordinate successful project execution.
- Supporting proof-of-concept and subscription projects and ensuring clear ownership of activities, timelines, dependencies, risks, and deliverables.
- Helping remove blockers and proactively managing project risks, issues, dependencies, and stakeholder concerns.
- Managing customer expectations around AI and machine learning capabilities and communicating complex concepts clearly to both technical and non-technical audiences.
- Supporting scientists and technical team members by facilitating coordination, customer engagement, requirements clarification, and stakeholder alignment.
- Driving customer adoption after deployment and helping ensure that solutions become embedded in customers’ day-to-day operations.
- Working with customers and internal teams to identify and track appropriate business outcomes and KPIs, such as cost reduction, revenue improvement, operational efficiency, or other agreed measures of value.