Development Assistant, Contribution Processing and Data Analytics

The Development Assistant, Contribution Processing and Data Analytics works under the supervision of the Manager of Development Data and Reporting.

This position manages all contribution related tasks including entering gifts, issuing refunds, adjusting gifts, and tracking pledge payments. This position works closely with the finance team to prepare files for import into the finance system and to reconcile any inconsistencies at the end of each month. With the support of the Manager of Development Data and Reporting this position oversees the museum’s membership autorenewal program.

In addition, this position assists with reporting and dashboards for the development department and board of trustees and is responsible for supporting the database manager with ongoing data cleanup and maintaining best practices for data-hygiene. This position plays a key role in preparing direct mail and email data for ongoing fundraising campaigns and member communications.

This is a hybrid position and is required to be in the office 2-3 days per week.

Responsibilities

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Functions may include, but are not limited to:

• Process and import contributions received online, in-house, via caging company, and via wire/stock transfer.
• Ensure contribution coding aligns with current fundraising campaigns.
• Act as main development support for finance team, generating import files for financial CRM and helping to reconcile gift entry at the end of each month.
• Manage autorenewal program including charging credit cards, creating pledges, and maintaining data hygiene for accurate reporting.
• Assign soft credits to contributions for DAF payments, gift memberships, and tribute gifts.
• Generate fundraising reports and dashboards for the Development Department and Board of Trustees.
• Assist with database hygiene including data checks, merging duplicate records, constituent and solicit code management.
• Review data for Direct Marketing campaigns and in-house list pulls to ensure accuracy.
• Assist Manager of Development Data and Reporting with regular database audits.
• Produce and update procedural manuals for routinely performed tasks.
• Other duties as assigned