DevOps Engineer Associate
Maintain and secure TabaPay’s high-availability payment infrastructure, automate deployments, and enforce PCI/SOC compliance while handling on-call rotations and physical datacenter tasks.
- Compensation
- $110K / yr
- Location
- Palo Alto, CA
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- 5+ years
- Category
- Devops
- Posted
Skills
Must have
- Production Environments: 2–5+ years of experience administering, troubleshooting, and supporting high-availability production environments.
- Problem Solving & Communication: Strong analytical, troubleshooting, and problem-solving skills, with the ability to communicate technical concepts clearly to cross-functional teams.
- Continuous Learning: A strong drive to learn new technologies, platforms, and methodologies to adapt to evolving infrastructure needs.
Full description
Who We Are
The world is moving towards instant digital payments and TabaPay is leading the way. We help thousands of Fintechs in the US and Canada instantly move money in and out of accounts and we are actively expanding into other countries. Our customers represent the hottest verticals in the financial service industry such as neobanks, challenger brokers, gaming and wallets. TabaPay is a highly profitable rocketship that processes billions of dollars each year. To learn more visit www.tabapay.com.
The DevOps Engineer will be responsible for managing the running of the Production Environment 24x7x366, handling PCI including PCI Audits and SOC Audits, PCI Data, executing tasks involving PCI Data and create/update (write) Operations Procedures. This role is well suited for professionals with a background in Site Reliability (SRE), DevOps, Systems Reliability, Operations Engineering, or Production Engineering. This is a very hands-on role!
What You’ll Do
- Environment Management: Build, configure, monitor, and administer production, staging, and development environments to ensure peak availability and performance.
- Compliance & Security Governance: Securely handle PCI-sensitive data and act as an Encryption Key Custodian, executing secure key management ceremonies and protocols.
- Hands-on Infrastructure Support: Perform physical installation and maintenance of hardware—including racking servers, structuring network cabling, and mounting equipment (climbing ladders, routing cables, etc.).
- Operational Continuity & On-Call: Follow and execute operational procedures. Support 24x7x365 environments by participating in on-call rotations and performing scheduled off-hours maintenance.
- Runbook Documentation: Strictly adhere to operational guidelines and author high-quality Standard Operating Procedures (SOPs) to document infrastructure layouts and procedures.
- Troubleshooting & Diagnosis: Investigate, diagnose, and resolve complex system, network, and hardware issues under pressure.
- Cross-Functional Collaboration: Present technical updates, incident post-mortems, and infrastructure proposals clearly to cross-functional team members.
- Continuous Learning: Proactively learn and adapt to new technologies, platforms, and methodologies to modernize our infrastructure stack.
Qualifications
- Production Environments: 2–5+ years of experience administering, troubleshooting, and supporting high-availability production environments.
- Problem Solving & Communication: Strong analytical, troubleshooting, and problem-solving skills, with the ability to communicate technical concepts clearly to cross-functional teams.