DevOps Engineer

This position is responsible for delivering and supporting a technical solution for developing, maintaining, and supporting automation workflows as well as integrations with other tools in the DevOps pipeline. The person will be continuously updating industry practice information to support DevOps tools through administration, customization, development, and implementation of best practices, dashboards, reports, installation, upgrades, plugins, training, etc. This is a unique position where you will be building workflows, processes, integrating tools, and administering our portfolio of collaboration and agile planning tools.

• Configure and maintain the DevOps process and lifecycle on the AWS platform.
• Build and implement solutions to provide continuous integration, automated deployment, and configuration management of applications
• Installation, configuration, and development of tools and processes within the DevOps pipeline
• Design repeatable, automated, and scalable processes to increase efficiency and improve software quality
• Collaborate with application teams to apply DevOps practices in the development lifecycle
• Build application API and scripting for alert, dashboard, third party integration for DevOps tools
• Must have the ability to create solution prototype and conduct proof of concept of new tools
• Monitor, troubleshoot and resolve production issues of DevOps services
• Conduct training for DevOps pipeline, tools and processes

• Advanced knowledge and experience with working on the AWS platform.
• Expert knowledge and experience with software version control systems: GitLab
• Expert knowledge in configuring CI/CD and release orchestration pipeline
• Proficient in configuring continuous integration and delivery process to support web, mobile, and mainframe applications
• Experience in configuring integration with test automation processes
• Working knowledge of containerization (Docker, Kubernetes) and orchestration technologies
• Experience in installation and configuration of Atlassian products (Jira, Confluence)
• Experience with development pipeline that supports a microservices architecture
• Experience working in Agile DevOps environment
• Experience in implementing and integrating scaled agile framework(SAFe) with DevOps
• Hands-on experience in server administration and scripting language
• Experience with Java applications in a WebSphere environment is strongly preferred
• 7-8 years of overall IT experience
• 2+ years of hands-on experience working as an agile planning tool Administrator
• Experience in implementing and integrating scaled agile framework(SAfe) with DevOps
• Expertise in installing, configuring, and troubleshooting DevOps tools
• Proven track record with migrations and upgrades.
• Hands-on custom Plugin development with good scripting and programming knowledge.
• Strong Agile background preferred

• Primarily, administration of agile planning tools and conduct tool evaluation, perform POC, and provide recommendations.
• Gather requirements for business processes, and implement workflows, as well as identify where functionality can/cannot meet user requests.
• Develop metrics dashboards and advanced filters to provide end-users and business leadership with meaningful operational/performance metrics and status reports.
• Using APIs, develop one-off solutions for integrations with other tools, automate manual processes, data migration routines, and extract data for reporting and analytics purposes.
• Implement upgrades, and partner with IT staff to coordinate infrastructure maintenance and system migrations.
• Create and maintain detailed technical and user-facing documentation.
• Install, manage and administer agile planning tools plugins, and extensions.
• Interact with tool vendors for support and troubleshooting.
• Management of other reporting and collaboration tools in the engineering environment.
• Providing assistance in the management and support of integrations between tools in our development landscape, including, but not limited to: AWS, JIRA, GitLab, Structure