DevOps Engineer - Business Support Development Department (BSD)

Job Description:Business Overview

We are the development department that supports Rakuten's founding business, Rakuten Ichiba.

Rakuten Group, Inc. is founded in 1997 and continuing to this day, embodies Rakuten's mission of empowering people and society through innovation, and has created a system that allows people to easily open stores beyond the limits of the business sphere, delivering the joy of shopping to users throughout Japan. We are now one of the largest EC companies in Japan.

Rakuten Ichiba service page

Department Overview

Rakuten Ichiba is a place where various merchants gather, and its diversity is what makes Rakuten Ichiba attractive. Our department is responsible for developing and providing tools and services necessary for the operation of each merchant, regardless of their genre, industry, or size, in order to enable the diverse merchants on Rakuten Ichiba to thrive in e-commerce and provide customers with the experience of "Shopping is Entertainment".

Position:Why We Hire

Our department is responsible for developing new features for more than 10 different services and delivering them to customers on a regular basis. These services are required to meet the high-quality standards provided by Rakuten while being released quickly. Platforms such as CI/CD pipelines, which form the foundation of software delivery, play a critical role in this process. We are looking for a DevOps engineer who can lead platform engineering and contribute to the rapid release of high-quality systems.

Position Details

• Design&Develop: Design, build, and maintain features and components of our Internal Developer Platform (IDP) with a focus on usability, scalability, and performance.

• Integrate&Automate: Integrate various internal and external tools (CI/CD, monitoring, security, cloud services, etc.) into the IDP and build and automate seamless developer workflows.

• Evangelize&Support: Act as an advocate for the IDP, providing technical guidance, documentation, and support to help development teams effectively utilize the platform.

• Collaborate&Innovate: Work closely with product owners, other engineers, and development stakeholders to lead requirements definition, feature prioritization, and platform roadmap planning.

• Improve&Optimize: Continuously improve platform reliability, security, and overall developer experience through proactive monitoring, refactoring, and performance tuning.

• Contribute to Strategy: Influence the technical direction of the IDP and actively contribute to architectural decisions and technology selection.

Work Environment

The DevOps team consists of engineers with diverse backgrounds, including DevOps engineers, development engineers, infrastructure engineers, database administrators, and technical support staff, who work together collaboratively.