Full description

Job Summary:

The dining room wait staff is responsible for serving all customers including residents, guests, and family members.

Duties and Responsibilities:

The following essential functions are the fundamental job duties of the position to be completed with or without appropriate reasonable accommodation.

· Provide a high level of customer service and promote a restaurant style dining atmosphere.

· Work closely with the food service director to keep residents satisfied with food and dining programs.

· Create a strong sense of team work and cooperation among all staff.

· When applicable acquaint new residents with menus, seating, and dining options and hours.

· Set tables in accordance to The Highlands on the East Side standards.

· Serve residents and guest’s beverages as requested.

· Review daily menu with residents and takes and delivers accurate meal orders to residents and guests.

· Remove used or soiled plates, utensils, glasses, linen from the dining room as needed.

· Responsible for cleaning and sanitizing carpet, tables, chairs, condiment containers, and equipment used in the dining room.

· Communicate resident likes and dislikes to food service director for menu planning purposes and resident satisfaction.

· May perform other duties as assigned.