Digital Business Analyst (Gov | Contract)

Location: City Hall, Singapore
Working Hours: Monday to Friday, 8:30 AM – 6:00 PM
Salary: $5,000 – $7,000 per month (based on relevant experience)
Duration: 17 December 2026 – 2 June 2027

Job Description

• Collaborate with business teams to understand citizen and business needs through human-centric methods, such as service journey mapping, and develop appropriate business cases.

• Work with project teams and technical stakeholders to define user stories, functional and technical specifications, and acceptance criteria.

• Evaluate and recommend suitable technologies aligned with enterprise architecture, cloud adoption, legacy system modernisation, and established technology frameworks.

• Identify and apply suitable project delivery methodologies, such as Agile or Waterfall, across outsourced, co-sourced, and in-house development environments.

• Ensure systems and digital products are ready for deployment, user adoption, and ongoing operations.

• Assess change requests, recommend system enhancements, and collaborate with support teams to resolve technical issues during the operations and maintenance phase.

• Identify opportunities for digital transformation and continuous service improvement.

Requirements

• Minimum degree qualification in a relevant discipline.

• At least 3 years of relevant experience in business analysis, IT consulting, software development, or digital project delivery.

• Business analysis certification, such as Certified Business Analysis Professional (CBAP), would be advantageous.

• Previous experience in software development or technology consulting would be an advantage.

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We regret to inform that only shortlisted candidates will be notified.

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