Senior Project Manager

The Senior Project Manager is responsible for leading the full project lifecycle, from strategic planning and scoping to execution and closure. They provide overall leadership, governance, and accountability for project delivery, ensuring alignment with business objectives, timelines, and budgets. The Senior PM drives continuous improvement by standardizing processes, introducing best practices, and embedding lessons learned. They also act as a mentor and coach, developing project management capability across the organization while maintaining their own professional growth through industry knowledge and certifications.

Project Planning & Strategy

· Lead the entire project from scoping and planning to execution and closure.

· Define deliverables, milestones, and timelines in alignment with organizational strategy.

· Establish success criteria and ensure projects contribute to business objectives.

Coordination & Oversight

· Direct and coordinate project teams, ensuring effective collaboration and timely delivery.

· Monitor project performance, identify risks or delays early, and implement corrective actions.

· Oversee interdependencies across multiple workstreams.

Project Documentation & Reporting

· Produce high-quality reports and executive dashboards for leadership and stakeholders.

· Ensure all project documentation (plans, minutes, risk logs, change requests) is accurate, complete, and audit ready.

· Maintain visibility of progress against scope, schedule, and budget.

4. Team Support

· Provide guidance, coaching, and performance feedback to team members on an ad-hoc basis when required.

· Step in to clarify responsibilities or assist with role alignment when project demands necessitate it.

· Contribute to fostering a supportive environment that encourages accountability, collaboration, and learning, without acting as the primary people manager.

Stakeholder, Executive & Client Communication

· Act as the primary liaison with executives, clients, and cross-functional leaders.

· Provide structured, transparent status updates, highlighting risks, achievements, and required decisions.

· Facilitate steering committee and stakeholder meetings with clear agendas and follow-ups.

SLA & Client Relationship Management

· Ensure all client-facing projects are delivered in line with contractual Service Level Agreements (SLAs).