Digital Product Manager - Roadmap & Strategy

Digital Product Manager:

Digital Product Manager to own the strategy, development, and continuous improvement of our digital products. This role combines product management with hands-on ownership of our digital platforms, requiring someone who can bridge business and technology, manage stakeholders, coordinate development partners, and independently maintain our corporate website.

This is an excellent opportunity to work closely with the founding team and play a key role in shaping a technology-driven business from the ground up.

Role Overview:

As the Digital Product Manager, you will be responsible for defining product requirements, managing the product roadmap, coordinating software development, and ensuring the successful delivery of new features and enhancements. In addition, you will own the day-to-day management of the Open Axis website, including content updates, UI improvements, deployments, maintenance, and performance optimization. You will work closely with business stakeholders, external technology partners, and internal teams to build digital solutions that enhance customer experience and support the company's long-term growth.

Key Responsibilities:Product Strategy & Management:

• Own and manage the product roadmap in alignment with business objectives and strategic priorities.

• Gather, analyze, and document business requirements from internal and external stakeholders.

• Translate business requirements into user stories, functional specifications, workflows, and detailed acceptance criteria.

• Manage and prioritize the product backlog based on business value and customer needs.

• Coordinate feature planning, sprint execution, testing, bug resolution, and production releases.

• Conduct User Acceptance Testing (UAT) and ensure all releases meet business and quality standards.

• Identify opportunities to improve user experience, operational efficiency, automation, and overall platform performance.

• Maintain comprehensive product documentation, workflows, release notes, and functional specifications.

Website & Digital Platform Management:

• Own the day-to-day maintenance, administration, and continuous improvement of the Open Axis corporate website built using Node.js and React.

• Independently implement website content updates, UI enhancements, bug fixes, and minor-to-medium complexity feature improvements.

• Monitor website performance, uptime, responsiveness, security, SEO, and overall user experience.

• Troubleshoot website issues and ensure minimal downtime through proactive monitoring and timely resolution.

• Manage website deployments, version control, backups, hosting infrastructure, SSL certificates, DNS records, and domain administration.

• Coordinate with marketing and leadership teams to publish landing pages, announcements, product updates, and new website content.

• Ensure the website follows modern SEO practices, accessibility guidelines, performance optimization techniques, and security standards.

• Maintain technical documentation for deployments, configurations, updates, and website infrastructure.

Technical Coordination & Vendor Management:

• Serve as the primary point of contact between Open Axis and external technology partners, including Webkul and other vendors.

• Coordinate software development activities, feature implementation, bug fixes, testing, and production deployments.

Success in This Role:

Success will be measured through:

• Successful delivery of roadmap initiatives within agreed timelines.

• High website availability, reliability, and performance.

• Timely implementation of product enhancements and website improvements.

• High-quality releases with minimal production issues.

• Improved user experience and stakeholder satisfaction.

• Effective coordination between business teams and development partners.

• Continuous optimization of digital products and business processes.

Required Experience:

• Minimum 4 to 5 years of experience in Product Management, Digital Product Management, Business Analysis, or a similar role.

• Proven experience managing web-based products or digital platforms throughout the complete product lifecycle.

• Hands-on experience maintaining and supporting websites built using Node.js and React.

• Experience working with software development teams and external technology vendors.

• Strong experience coordinating website maintenance, deployments, feature releases, bug tracking, and enhancements.

• Experience working in Agile environments using tools such as Jira, Confluence, or similar project management platforms.

• Experience troubleshooting and implementing minor-to-medium complexity website enhancements independently.

• Experience managing website hosting, SSL certificates, DNS records, cloud infrastructure, backups, and production deployments.

• Experience with B2B marketplaces, e-commerce, SaaS, logistics, supply chain, or fintech platforms will be an advantage.

• Experience with cloud hosting platforms such as AWS, Azure, DigitalOcean, or similar is preferred.

Educational Qualifications:

• Bachelor's degree in Computer Science, Information Technology, Software Engineering, Computer Engineering, or a related technical discipline.

• An MBA in Product Management, Technology Management, Operations, Information Systems, or a related field will be an added advantage.

Strong understanding of:

• Modern web application architecture

• REST APIs

• Databases

• Software Development Life Cycle (SDLC)

• Agile development methodologies

• Hands-on experience with Node.js and React is mandatory for this role.

Technical Skills:

• JavaScript (ES6+)

• HTML5

• CSS3

• Git / GitHub

• REST APIs

• SQL / NoSQL databases

• Jira / Confluence

• Website deployment and hosting

• Cloud platforms (AWS, Azure, DigitalOcean, or similar)

• SEO fundamentals and website performance optimization

Core Competencies:

• Strong business analysis and requirement gathering skills.

• Excellent stakeholder and vendor management capabilities.

• Strong analytical thinking and problem-solving abilities.

• Experience writing user stories, acceptance criteria, and functional specifications.

• Excellent communication, documentation, and presentation skills.

• Strong understanding of Agile software development practices.

• Ability to manage multiple priorities in a fast-paced startup environment.

• High ownership mindset with the ability to work independently.

• Strong cross-functional collaboration and decision-making skills.

• Attention to detail and commitment to delivering high-quality digital products.

Why Join Open Axis?:

• Build a next-generation B2B technology platform from the ground up.

• Work directly with the founding team and influence key product decisions.

• Own both product strategy and digital platform management in a high-growth startup.

• Solve real-world cross-border trade challenges through technology.

• Enjoy significant ownership, autonomy, and opportunities for professional growth.

• Grow into a senior Product Management or Product Leadership role as the company scales.

If this sounds like you:

If you're passionate about building digital products, enjoy solving complex business problems through technology, and thrive in a fast-paced startup environment where you can make a meaningful impact, we'd love to hear from you. Join Open Axis and help build the future of cross-border B2B trade.