Digital Programme Manager
Digital Programme Manager at Ooni (portable pizza oven brand) leading end-to-end planning and delivery of key digital initiatives, initially the Ooni.com website redesign and broader digital roadmap — coordinating internal Ecommerce, Marketing, Tech and Data teams plus external agencies. Hybrid role, 3 days/week from the Edinburgh office.
- Compensation
- Not disclosed
- Location
- Lomond House, United Kingdom
- Work setup
- Hybrid
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- 5+ years
- Category
- Project management
- Posted
Skills
Must have
- Proven experience in digital project or programme management, ideally within ecommerce, digital product or consumer brands
- Experience managing complex digital projects involving multiple teams, stakeholders and external partners
- Experience delivering website redesigns, ecommerce projects, replatforms or other significant digital initiatives
- Good understanding of modern ecommerce platforms and digital ecosystems, ideally including Shopify Plus or comparable
- Strong project management skills: scope, timelines, budgets, dependencies, competing priorities
- Experience working with external agencies, technology partners and internal development or product teams
- Strong stakeholder management skills
- Commercially minded approach, understanding how digital initiatives impact customer experience, conversion, revenue and operations
- Familiarity with agile, waterfall and hybrid project management approaches, applied pragmatically
- Strong analytical and problem-solving skills
- Excellent written and verbal communication skills with technical and non-technical stakeholders
Nice to have
- Experience working within an international or multi-market ecommerce environment
- Exposure to UX, CRO, analytics, CRM, digital product or customer experience
- Experience with AI or automation tools within digital delivery
- Project management qualifications such as PRINCE2, PMP, MSP or Scrum certification
Full description
Since launching the world’s first portable wood-pellet pizza oven in 2012, Ooni has grown into an award-winning, multinational company with a product range loved by pizza makers all over the globe. Our mission has always been to design innovative products that spark joy in our customers, and whilst we’re incredibly proud of what we’ve accomplished so far, we’re only just getting started. We’re now entering an exciting new chapter in Ooni’s journey.
We are looking for a Digital Programme Manager to lead the planning and delivery of key digital initiatives across Ooni, including our website redesign and broader digital roadmap.
You’ll work across Ecommerce, Marketing, Technology, Product, Data and Customer Experience to turn priorities into clear plans, keep delivery on track and ensure teams and partners are aligned around scope, timings, dependencies and outcomes.
This role will initially have a strong focus on the redesign of Ooni.com and the evolution of our digital customer experience as Ooni expands into new product categories and markets.
This is a hybrid role, working 3 days per week from our office in Edinburgh, Scotland.
What you’ll do
- You’ll manage the end-to-end delivery plan for Ooni’s website redesign, coordinating activity across design, UX, development, content, ecommerce, technology and regional teams.
- You’ll maintain clear project plans, milestones, budgets, dependencies, risks and decision logs, ensuring stakeholders have an accurate view of progress and issues.
- You’ll coordinate our external design and development partners, managing deliverables against agreed scope, timelines and commercial commitments.
- You’ll work closely with Ecommerce and regional teams to ensure the new site supports Ooni’s evolving multi-category proposition, international markets and customer journeys.
- You’ll coordinate testing, launch planning and cutover activity, ensuring changes are introduced with appropriate consideration for trading periods, campaigns and product launches.
- You’ll support the development and ongoing management of Ooni’s digital roadmap, translating business priorities into sequenced initiatives, dependencies and delivery plans.
- You’ll run discovery activity across digital initiatives, bringing together stakeholder requirements, customer needs, current capabilities and technical considerations.
- You’ll work with Finance and relevant teams to support business cases, documenting expected costs, benefits, resource requirements and measures of success.
- You’ll bring Ecommerce, Marketing, Product, Data, Customer Experience, Technology and regional teams together around shared project plans and priorities.
- You’ll help translate between commercial, customer and technical teams, ensuring requirements and trade-offs are clearly understood.