Coca-Cola HBC Magyarország Kft.
Digital Workplace Technologies Leader / IT Services Manager
- Compensation
- Not disclosed
- Location
- Dunaharaszti
- Work setup
- Onsite
- Seniority
- Not specified
- Employment
- Contract
- Experience
- 3+ years
- Category
- Not specified
- Posted
Skills
Must have
- Higher education in Information Technology or a related technical field.
- Fluency in English and Hungarian (spoken and written)
- 3–5 years of experience in system support, service desk environments, or Digital Workplace operations.
- Proven people‑management skills with the ability to motivate teams and drive a strong service culture.
- Strong customer focus and the ability to act as a trusted IT partner for the business.
- Solid technical expertise across modern Digital Workplace environments, including device lifecycle management, Microsoft 365, networking fundamentals, telephony/mobile services, ITSM processes, and se
- Track record of delivering digital solutions and services for large and diverse user groups.
- Excellent organizational and project‑management skills, with the ability to manage multiple initiatives in parallel.
- Valid driving license since role requires occasional travel across sites.
Full description
TASKS
- Lead and develop the contractor-operated Digital Workplace Technologies team, promoting a strong service culture and customer-focused mindset.
- Act as the primary IT partner for the local business regarding workplace technologies and employee experience.
- Work closely with the Country DTPS Director and other Functional Platform Leaders to align local priorities with global IT strategy.
- Ensure smooth delivery and adoption of centrally provided workplace services, including Service Desk, endpoint devices, collaboration platforms, mobile services, and print services.
- Drive adherence to IT Service Management processes (Incident, Request, Change, Problem).
- Assure workplace technologies are operated in line with corporate cybersecurity policies, GDPR, and audit requirements.
- Implement Digital Workplace projects and technology rollouts in collaboration with central platform teams.
- Identify opportunities to improve employee productivity and simplify the IT support experience.
- Manage relationships with local vendors and service providers supporting workplace services.
- Ensure efficient use of resources and manage the local IT budget (CAPEX and OPEX).
REQUIREMENTS
- Higher education in Information Technology or a related technical field.
- Fluency in English and Hungarian (spoken and written)
- 3–5 years of experience in system support, service desk environments, or Digital Workplace operations.
- Proven people‑management skills with the ability to motivate teams and drive a strong service culture.
- Strong customer focus and the ability to act as a trusted IT partner for the business.
- Solid technical expertise across modern Digital Workplace environments, including device lifecycle management, Microsoft 365, networking fundamentals, telephony/mobile services, ITSM processes, and security/compliance requirements.
- Track record of delivering digital solutions and services for large and diverse user groups.
- Excellent organizational and project‑management skills, with the ability to manage multiple initiatives in parallel.
- Valid driving license since role requires occasional travel across sites.
COMPANY SHUTTLE BUS STOPS:
- Pest: Örs vezér tér, Határ út, Szent László tar, Éles sarok, Pesterzsébet, Soroksár,
- Buda: Széll Kálmán tér, Gellért tér, Mol Székház, Savoya park, Campona
WHAT WE OFFER
- Home office
- Annual bonus
- Cafeteria
- Life and personal accident insurance
- Medical insurance (Medicover)
- Employee share program
- Internal training, coaching and mentoring programs