Director, Broadcast Operations Center

Tennis Channel is seeking a highly skilled and motivated Director, Broadcast Operations Center to lead our 24/7 broadcast operations center. In this pivotal role, you will oversee all linear and streaming master control functions, manage transmission workflows, and ensure seamless service delivery across a fast-paced live sports environment. Success in this position requires exceptional communication skills, a proactive approach to problem-solving, and the ability to lead, mentor, and inspire a team while collaborating effectively with stakeholders and external partners. You’ll set the standard for operational excellence by maintaining a calm, solutions-focused mindset under pressure and working flexible hours, including nights, weekends, and swing shifts, to support around-the-clock broadcast operations. A robust technical background with broadcast, streaming, and transmission systems is essential, along with the leadership presence needed to guide a high-performing team in a dynamic, mission-critical environment.

This role is onsite in Santa Monica, CA.

In this role, you will:

• Lead and manage a team of broadcast operations coordinators to ensure the smooth functioning of the Tennis Channel's master control and transmission.
• Monitor and oversee the delivery of the Tennis Channel's DTC product across various streaming platforms, including Apple TV, Roku, Amazon, Fubo, Samsung TV, and other smart TVs and devices.
• Manage and coordinate, receive and transmit needs for Tennis Channel, including satellite, IP delivery, and other transmission methods.
• Assist in researching and negotiating contracts with vendors to provide comprehensive transmission services.
• Provide first-line technical support for a variety of ingest and delivery platforms, encoders, and decoders, SRT, UDP, RTMP, JPEG, 2110, SDI, IP delivery systems.
• Maintain a high level of familiarity with a variety of transmission and distribution platforms, Content Management Systems, Amagi, AWS, and other relevant technologies.
• Demonstrate a strong understanding of the technical aspects of sports broadcasting and streaming.

Qualifications:

• Bachelor’s degree in computer science or a related field is preferred but not required
• 10 years of experience supervising and managing broadcast operations and transmission departments in the broadcast and streaming industry
• Strong technical knowledge of a variety of broadcast and digital equipment and platforms, including encoders and decoders, network processors, and video delivery systems
• Expert level experience with Versio on air, Aviator, Broadway, white Orbit, Amagi Cloud port
• Understanding of broadcast industry transmission standards, codecs, policies, and procedures
• Good network and strong relationships with global transmission providers.