Director Business Transformation Analytics and Automation - Business Transformation - Akron FirstEnergy Headquarters
- Compensation
- Not disclosed
- Location
- Akron, OH, United States
- Work setup
- Hybrid
- Seniority
- C level
- Employment
- Contract
- Experience
- 8+ years
- Category
- Not specified
- Posted
Skills
Must have
- Bachelor’s degree in data science, analytics, engineering, information systems, business, or a related discipline, plus a minimum of 10 years of leadership experience and 8 years of relevant functiona
- Relevant functional/technical work experience includes leading data, analytics, automation, or technology delivery work.
- Working knowledge of both best-in-class analytics practices and automation and AI capabilities, with the ability to set direction and evaluate quality in each.
- Demonstrated experience establishing methods, standards, or quality controls that others apply consistently, with particular focus on data and AI controls.
- Experience leading and developing a team of technical individual contributors.
- Excellent written and verbal communication skills, including the ability to translate technical work into business and financial terms for senior leaders.
- Ability to manage a portfolio of concurrent initiatives across multiple business units and deliver quality work within established deadlines.
Nice to have
- Experience establishing or scaling analytics, automation, or digital capability from an early stage.
- Experience developing AI governance, responsible AI standards, model risk controls, or comparable frameworks.
- Hands-on practitioner background in data or automation — a leader who can still read the model and review the code.
- Familiarity with next-generation AI development tooling and with enterprise automation platforms.
- Prior experience in the electric utility industry or another regulated operating environment.
- Experience partnering with an IT organization across the boundary between business-led design and IT-governed build.
Full description
FirstEnergy at a Glance
We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.
FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.
About the Opportunity
This is an open position with FirstEnergy Service Company, a subsidiary of FirstEnergy Corp.
This is a full-time, 4-days a week on-site position located in an office anywhere within the FirstEnergy service territory locations of: OH, PA, NJ, WV/MD or Washington, DC.
About FirstEnergy
FirstEnergy is dedicated to safety, reliability, and operational excellence. Our Business Transformation function exists to change how the enterprise operates — not simply to make existing processes marginally faster. We are building a small, senior team that identifies the largest value opportunities across our utilities, builds the business case, and drives the change through to a durable result.
Why This Role Matters
Most transformation value is lost after go-live, when people quietly return to the old way of working. This role exists to prevent that. You will own both how work is redesigned and whether the redesign holds once Business Transformation steps away — which makes you accountable for the durability of everything the function delivers.
Position Summary
The Director, Business Transformation Analytics & Automation reports to the VP of Business Transformation Travel to work locations across the territory is required on an as-needed basis.
The role leads a team of individual contributors across two disciplines. The Data & Analytics discipline provides the analytical foundation the organization relies on to make and evaluate decisions. The Automation & AI discipline determines where technology can perform work currently done manually.
Business Transformation identifies, assesses, and designs solutions; implementation and long-term ownership reside with the business unit. The Director partners with IT on tooling, platform decisions, and build delivery, and partners with relevant stakeholders on the enterprise standards that govern how FirstEnergy uses AI.
Key Responsibilities
- Lead and develop a team of individual contributors across data & analytics and automation & AI.
- Set the methods, standards, and quality expectations for both disciplines, and review work to confirm it meets them before it reaches the business unit.