MBA, advanced degree, or relevant professional certification such as SHRM-SCP, SPHR, CCEP, CHRL, or CHRP
Experience working in a mid-to-large organization, ideally with 5,000+ employees
Experience in telecommunications, infrastructure, technology, professional services, or another complex or regulated environment
Experience supporting unionized employees, including collective bargaining, contract administration, and labor relations
Experience supporting employees and business operations across both the United States and Canada
Bilingual proficiency in French and English
Full description
Company Description
Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.
Zayo is seeking a strategic and experienced Director of Compliance, U.S. & Canada to lead HR compliance across our U.S. and Canadian operations. This highly visible role will help shape our approach to employment compliance, labor relations, policy governance, and risk management while supporting a growing and evolving organization.
As a trusted advisor to senior leaders, you'll translate complex regulatory requirements into practical business solutions, identify and mitigate risk, and build scalable programs that promote integrity, accountability, and a consistent employee experience. You'll partner closely with Legal, Total Rewards, HR Business Partners, Employee Relations, Finance, Commercial, and Technology teams while leading key cross-border initiatives, including Canadian labor relations and collective bargaining.
This is an opportunity for an experienced compliance leader to influence strategy, modernize practices, and help the organization balance strong governance with business agility.
Location: Remote, United States
What You'll Do:
Compliance Strategy & Risk Management
Develop and maintain a comprehensive HR compliance framework across U.S. and Canadian operations.
Monitor evolving federal, state, provincial, and local employment requirements and translate regulatory changes into practical policies, procedures, controls, and business practices.
Lead HR compliance audits, risk assessments, investigations, and corrective action plans across areas such as wage and hour, equal employment opportunity, accommodations, leave, occupational health and safety, employment standards, pay transparency, and other applicable employment regulations.
Identify emerging areas of compliance risk and partner with business and functional leaders to develop effective mitigation strategies.
Serve as a key liaison with Legal, Internal Audit, external regulatory bodies, and other stakeholders on HR compliance matters.
Develop and oversee compliance programs related to U.S. and Canadian immigration, work authorization, visa sponsorship, and cross-border employee mobility.
Support and deliver education on relevant compliance topics, including privacy, anti-bribery, anti-corruption, antitrust, and conflicts of interest.
Policy Development & Governance
Lead the development, review, and implementation of HR policies, procedures, and employee handbooks for U.S. and Canadian operations.
Partner with Legal, Total Rewards, HR Business Partners, and Employee Relations to promote consistent, compliant, and practical people policies.
Provide expert guidance to HR and business leaders on policy interpretation, employment practices, and complex compliance matters.
Establish effective governance and documentation practices that support compliance, consistency, and organizational accountability.
Canadian Labor Relations
Lead the Canadian labor relations strategy, including collective bargaining negotiations, contract administration, grievance resolution, and ongoing partnership with union representatives and internal stakeholders.
Serve as a key HR compliance and labor relations resource for Canadian operations, balancing enterprise consistency with provincial requirements and local considerations.
Monitor legislative and labor relations developments across Canada and assess their potential impact on employees, policies, and business operations.
Leadership & Cross-Functional Partnership
Partner across HR, Legal, Finance, Commercial, Technology, and other business functions to identify risk, strengthen compliance, and align policies with business objectives.
Oversee or advise on complex investigations involving compliance concerns, employee relations, workplace conflict, and disciplinary matters with discretion, consistency, and sound judgment.
Influence and advise senior leaders on complex employment, compliance, and risk considerations.
Coach and mentor HR, Employee Relations, and compliance team members, helping build organizational capability and a high-performing, inclusive culture.
Champion continuous improvement and digital transformation by leveraging systems, technology, and data to strengthen compliance processes and decision-making.
Maintain accurate compliance records and provide meaningful reporting and insights to senior leadership and, where required, regulatory bodies.
What You'll Bring:
Bachelor's degree in Human Resources, Business, Industrial/Organizational Psychology, Law, or a related field
10+ years of progressive experience in HR compliance, employee relations, employment law, or a related discipline, including 6+ years in a leadership capacity
Strong knowledge of U.S. and Canadian employment and labor laws, employment standards, and HR compliance practices
Demonstrated experience assessing organizational risk and translating complex legal or regulatory requirements into practical business solutions
Experience leading complex investigations, compliance initiatives, or cross-functional programs
Strong judgment and demonstrated ability to handle sensitive and confidential information with discretion and integrity
Excellent communication, analytical, project management, and stakeholder-management skills
Proven ability to influence senior leaders and build effective partnerships across HR, Legal, and business teams
Preferred Qualifications:
MBA, advanced degree, or relevant professional certification such as SHRM-SCP, SPHR, CCEP, CHRL, or CHRP
Experience working in a mid-to-large organization, ideally with 5,000+ employees
Experience in telecommunications, infrastructure, technology, professional services, or another complex or regulated environment
Experience supporting unionized employees, including collective bargaining, contract administration, and labor relations
Experience supporting employees and business operations across both the United States and Canada
Bilingual proficiency in French and English
What Sets You Apart:
You're someone who can see both the risk and the business reality behind an issue. You bring credibility to complex conversations, communicate clearly with leaders and employees, and know when to apply rigor and when a practical solution better serves the organization.
You'll thrive in this role if you:
Translate complex requirements into clear, actionable solutions
Navigate ambiguity while maintaining sound judgment and attention to detail
Build trust across Legal, HR, and business teams and confidently influence senior stakeholders
Think strategically while remaining comfortable stepping into complex compliance or employee matters when needed
Balance consistency across the organization with the legal and cultural nuances of operating across the U.S. and Canada
Bring curiosity, collaboration, integrity, and a continuous-improvement mindset to your work
Why This Role Matters:
As Zayo grows and evolves, strong compliance practices help protect both the business and our people. In this role, you'll have the opportunity to shape HR compliance strategy across two countries, strengthen governance, influence senior leaders, modernize programs, and build scalable practices that support the organization for the future. It's a role with meaningful visibility, complex challenges, and the opportunity to make a lasting impact.
Estimated base salary range: $107,300 - $165,000 USD/annually
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The base pay range shown is a guideline and reasonable estimate for this role. It takes into account the wide variety of factors that are considered in making compensation decisions. Actual compensation offered may vary from the posted range based upon geographic location, work experience, skill level, certifications, and other business and organizational needs. Non- sales roles may be eligible to participate in a discretionary annual incentive plan. Sales roles may be eligible to participate in a sales incentive plan.
Additionally, this position may be eligible for certain benefits, such as health insurance, life insurance, disability retirement plans, paid time off.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
Benefits, Rewards & Wellness
Excellent Health, Dental & Vision Insurance
Retirement 401(k) Savings Plan
Generous paid time off policy including paid parental leave
Zayo is an equal opportunity employer to all protected groups, including protected veterans and individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
As part of the application, hiring, onboarding, and/or employment process, Zayo or its affiliates, partners, and vendors may collect, store, and use biometric identifiers and biometric information (collectively, “Biometric Data”), such as fingerprints, facial geometry scans or other unique biological characteristics. Zayo uses CLEAR1, a third-party identity verification service, to verify applicant identity during the hiring process. CLEAR1 may collect Biometric Data, including facial geometry scans and/or other biometric identifiers, to authenticate your identity. Biometric Data will be retained pursuant to CLEAR1’s policies, which can be found here: https://www.clearme.com/clear1-credential-policy-crp. Zayo will not sell, lease, trade, or otherwise profit from any applicant's or employee's Biometric Data. By proceeding with your application, you acknowledge this disclosure. Prior to any collection of Biometric Data — including through CLEAR — you may be presented with a separate consent form and asked to provide your written authorization in accordance with applicable federal, state, and local laws, including the Illinois Biometric Information Privacy Act (BIPA), the Texas Capture or Use of Biometric Identifier Act (CUBI), and other applicable biometric privacy statutes.