Director of IT Operations
Lead IT operations for DC BLOX, a data center, colocation and cloud provider, from its Atlanta corporate office: run enterprise platforms (Microsoft 365, Entra ID, Windows Server), end-user and business application support, manage budgets and vendors, mature ITSM practices, and shape a multiyear technology roadmap while building and coaching the IT team.
- Compensation
- Not disclosed
- Location
- Atlanta Corporate Office
- Work setup
- Hybrid
- Seniority
- Not specified
- Employment
- Full time
- Experience
- 5+ years
- Category
- Not specified
- Posted
Skills
Must have
- 10+ years progressive experience across IT operations, enterprise platforms, infrastructure, business applications, or technology delivery
- 5+ years leading technical teams with increasingly complex responsibilities
- Ability to translate business strategy into technology priorities, roadmaps, operating plans, and measurable results
- Proven success building and developing multidisciplinary teams and establishing accountability
- Experience developing and managing technology budgets, evaluating investment proposals, and negotiating vendor agreements
- Strong technical judgment across Microsoft 365, Entra ID, Active Directory, Windows Server, endpoint management, virtualization, backup and recovery, monitoring, identity management, and enterprise se
- Experience improving IT service management, operational metrics, platform lifecycle planning, disaster recovery, and service delivery
- Strong understanding of enterprise architecture, cybersecurity, data governance, and business continuity, with experience partnering with those leaders
- Excellent executive communication and stakeholder-management skills
- Evidence of readiness for broader enterprise technology leadership
Nice to have
- Experience overseeing business applications and integrations; familiarity with Sage Intacct, Kahua, Salesforce, HRIS or payroll systems, and reporting platforms
- Familiarity with ITIL practices
- Experience in data centers, construction, critical infrastructure, or another capital-intensive, multisite business
- Bachelor's degree in Information Technology, Computer Science, Business, or related field (or equivalent experience)
- Advanced degree or relevant ITIL, Microsoft, Azure, security, or project management certifications
Full description
At DC BLOX, we’re shaping the future of digital infrastructure. Our mission is to empower businesses with robust, secure, and reliable solutions that enable them to thrive in an increasingly connected world.
Founded on the principles of innovation, integrity, and customer-centricity, DC BLOX provides cutting-edge colocation, cloud services, and network solutions tailored to our clients' unique needs.
Our team is made up of passionate professionals dedicated to excellence. We foster a collaborative and inclusive workplace culture where every voice is valued and innovation is encouraged. Whether you’re an experienced industry veteran or just starting your career, DC BLOX offers a range of opportunities for growth and development.
Description Summary:
DC BLOX is seeking a business-minded technology leader to direct IT operations, strengthen enterprise capabilities, and help shape the company’s technology strategy as the business grows. The Director of IT Operations will lead enterprise platforms, end-user services, and business application support while partnering with leaders across corporate offices, construction projects, and data center sites.
The ideal candidate combines operational depth with strategic judgment, financial discipline, and the ability to connect technology investments to business outcomes. This leader will build strong teams, establish scalable operating practices, and translate business priorities into a practical technology roadmap. The role requires a player-coach who can guide complex decisions and critical incidents while developing the team’s ability to execute independently.
This opportunity is intended for a leader with the ambition and demonstrated potential to assume broader enterprise technology leadership responsibilities. Growth will depend on performance, demonstrated readiness, and evolving business needs.
Essential Duties:
- Shape technology strategy: Partner with the SVP, IT and business leaders to develop and execute a multiyear technology roadmap aligned with company growth, operational requirements, risk, and financial priorities.
- Lead reliable IT operations: Own enterprise platforms, infrastructure services, end-user support, and business application support, establishing clear accountability for service availability, performance, and employee experience.
- Build organizational capability: Lead and develop platform professionals, service delivery teams, application specialists, and business-facing subject matter experts. Establish clear goals, coach emerging leaders, and build succession plans that support a growing organization.
- Serve as a business partner: Work with Finance, Construction, Sales, HR, Data Center Operations, and other functions to understand business needs, improve workflows, and prioritize technology initiatives with measurable value.