Director of IT
Leads the IT department for a beer distributor, owning strategy, security, infrastructure, and the on-site help desk across multiple locations while staying hands-on with support. Core stack includes Google Cloud/Workspace, Azure, Hyper-V, ERP/WMS systems, and scripting in PowerShell, PHP, and Python.
- Compensation
- Not disclosed
- Location
- Romulus, MI
- Work setup
- Not specified
- Seniority
- C level
- Employment
- Full time
- Experience
- 8+ years
- Category
- Not specified
- Posted
Skills
Must have
- Bachelor's degree in Information Technology, Computer Science or related field
- 8+ years of IT management experience including infrastructure, networking, systems administration and end-user support
- Experience leading a team across multiple locations
- Familiarity with Google Cloud Compute management and Google Workspace administration
- Experience with ERP and WMS systems
- Proficiency with Microsoft Azure, Hyper-V, Microsoft domain management and Network Topology
- Scripting and programming experience in PowerShell, PHP, and Python
Nice to have
- Equivalent education, training, or relevant experience may be considered
Full description
Director of Information Technology Job DescriptionDepartment: Information Technology
Reports To: VP of Strategy
Job Status: Full Time
FLSA Status: Exempt
Location: Romulus, MI
Travel Requirement: Occasional
Schedule: Monday to Friday, 45 – 50 hours per week. Afterhours on-call as needed.
Role Overview:
The Director of Information Technology is responsible for the strategy, leadership and day-to-day operation of the Company’s technology environment across multiple locations. This role ensures the reliability, security, scalability and performance of all information technology systems, infrastructure, and end-user technology supporting warehouse operations, sales, customer service and administrative functions. This is a hands-on leadership role that will balance achievement of core objectives with end-user support. The Information Technology team provides support during regular business hours and on an afterhours on-call basis, as needed.
Key Responsibilities:
- Develop and implement Information Technology (IT) strategies, policies, and procedures to ensure the secure and effective operation of the Company’s IT systems. Manage back-up, security and user help systems
- Oversee the design, implementation, maintenance, and performance of IT infrastructure across all locations
- Ensure preventative maintenance tasks and infrastructure updates are completed with the least impact to daily operations
- Communicate IT priorities, risks, project status, and performance metrics to Ownership
- Coordinate technology upgrades, deployments, and troubleshooting across all locations
- Manage the on-site help desk, ensuring timely and effective support for employees
- Lead, coach and develop direct reports, including establishing clear priorities, performance expectations and accountability
- Provide hands-on support for critical technical issues and operational disruptions
- Ensure ticket management, issue escalation, documentation, and service-level expectations are met
- Oversee cybersecurity policies, endpoint protection, patch management, access controls and security awareness
- Maintain backup, disaster recovery, and business continuity plans to protect critical systems and data
- Oversee the technical support and availability of core business applications, including warehouse management systems and ERP systems, as applicable