Director of Operations - Harley Davidson Museum

Salary: $110,000 - $120,000

​Other Forms of Compensation: Bonus Eligible

Pay Grade: 14

Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.

About Levy

The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.

Job Summary

The Director of Operations at Harley-Davidson Museum will oversee restaurant and catering operations, event execution, management team leadership, staffing coordination, food safety compliance, and service delivery to ensure exceptional experiences for guests, clients, and team partners.

Qualifications

• 5+ years of operations leadership experience in restaurants, catering, hospitality, or large-scale events
• Experience managing large teams and cross-functional departments
• Knowledge of restaurant operations, catering logistics, staffing, and facility management
• Proficiency with scheduling, reporting, point-of-sale, and operational software systems
• Familiarity with food safety, OSHA standards, and venue safety procedures

Key Responsibilities

• Oversee daily restaurant, catering, and hospitality operations
• Lead, coach, and provide oversight to the management team
• Manage staffing plans, scheduling, labor execution, and event coverage
• Ensure compliance with food safety, service, sanitation, and operational standards
• Monitor labor costs, operational budgets, inventory, and performance metrics
• Develop procedures to improve efficiency, service quality, and guest satisfaction
• Support catering events, restaurant operations, menu execution, and client service

Curious about Life at Levy? Check it out: Levy CultureAt Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.

• Medical

• Dental

• Vision

• Life Insurance/ AD

• Disability Insurance

• Retirement Plan

• Flexible Time Off Plan

• Paid Parental Leave

• Holiday Time Off (varies by site/state)

• Personal Leave

• Associate Shopping Program

• Health and Wellness Programs

• Discount Marketplace

• Identity Theft Protection

• Pet Insurance

• Commuter Benefits

• Employee Assistance Program

• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Certain positions may require Florida Level 2 background screening. Details:

Applications are accepted on an ongoing basis.

Levy maintains a drug-free workplace.

Req ID: 1586077Levy Sector [[Cust_clntAcName]]BRITTANY R VETVICK [[req_classification]]