Elevate Patient Financial Solutions
Director of Operations I - Referral Management and Analytics - Pacific Northwest Region
- Compensation
- Not disclosed
- Location
- Remote
- Work setup
- Remote
- Seniority
- Not specified
- Employment
- Full time
- Experience
- 2+ years
- Category
- Not specified
- Posted
Skills
Must have
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities.
- A Bachelor’s Degree in Finance/Accounting, Healthcare Management, Business (MBA/MHA) or related business field
- Three years’ experience in hospital revenue cycle management industry
- Minimum of 2 years of management experience leading at least 10 people
- Strong leadership and communication skills, high service orientation and strong computer system and analytical skills are required
- Must be adept at creating change and motivating teams through change
- Excellent time management and prioritization skills
- Accustomed to working in a rapidly changing environment
- Working knowledge of Microsoft Office Suite and the ability to learn computer applications
- Knowledge of HIPAA, ACA and EMTALA regulations
- Demonstrated ability to multi-task numerous systems, employee, and client urgencies.
- Excellent communication skills both written and oral
- Requires track record of outstanding leadership, teamwork and general management skills with budget and accounting practices
- Evidence of creativity, intensity, integrity, reasoned and thoughtful judgment, sense of urgency, a balance between analytical and intuitive skills and a willingness to “roll-up sleeves” and apply the
- Requires maturity, self-confidence, and sensitivity to function comfortably and effectively in a demanding environment
- Demonstrated willingness to get into the detail and capable of evaluating operations first-hand
- Has the stature to be credible with clients and senior company leadership; able to gain trust quickly
- Remote and Hybrid positions require a home internet connection that meets the company’s upload and download speed criteria.
Full description
Elevate Patient Financial Solutions has an exciting career opportunity available as Director of Operations I position in our Referral Management and Analytics Department. This position will be remote based. The Full Time schedule for this role will be 8 AM-5 PM, Monday-Friday with flexibility as needed.
This position will support our Pacific Northwest Region.
Job Summary
The Director position functions as the operational leader of an assigned geographical region and works in conjunction with RVP/VP to develop, plan, direct, and control broad activities needed to ensure business success. The Director complies with organization objectives to ensure financial and operating success.
Essential Duties and Responsibilities
- Carry out responsibilities in accordance with Elevate PFS policies and procedures and applicable regulations, including HIPAA, state/federal regulations related to operations, and labor regulations.
- Lead team to achieve performance of short-term goals and shares in long term planning with respective leadership team.
- Achieve financial objectives (revenue and earnings) for his/her region/business unit.
- Contribute to the business development process to increase market share and sale of additional service lines to existing clients.
- Escalate customer issues/concerns/problems in a pro-active and timely manner within reporting structure.
- Ensure continuous improvement of key operational processes and personnel.
- Evaluate and resolve general and specific business conditions as they relate to operational issues and keep appropriate corporate departments fully informed.
- Work in concert with RVP/VP to develop and implement strategies by contributing information, analysis, and recommendations to strategic thinking and direction.
- Oversee the employee evaluation process, including but not limited to performance evaluations, merit increases, and benchmark standards.
- Other duties as assigned.
Qualifications and Requirements
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities.
- A Bachelor’s Degree in Finance/Accounting, Healthcare Management, Business (MBA/MHA) or related business field
- Three years’ experience in hospital revenue cycle management industry
- Minimum of 2 years of management experience leading at least 10 people
- Strong leadership and communication skills, high service orientation and strong computer system and analytical skills are required